Product Manager, Adobe Journey Optimizer

Vanguard • Malvern, PA

1d • Hybrid

About The Position

This role is responsible for owning the vision, strategy, roadmap, and adoption of Adobe Journey Optimizer (AJO) within Participant Financial Success. The Product Manager will prioritize and deliver platform capabilities that support personalization, audience activation, and journey orchestration. This involves partnering across Marketing, Technology, Data, Analytics, Risk, Compliance, and Operations to define product direction and investment priorities. Additionally, the role includes leading platform governance, establishing scalable operating models, standards, and best practices, and defining product success measures while monitoring platform adoption, performance, and business outcomes. The Product Manager will translate business needs into actionable product requirements and delivery priorities, and evaluate emerging customer engagement and AI-enabled capabilities to drive continuous innovation and client value. The role also includes participation in special projects and other duties as assigned.

Requirements

• Undergraduate degree or equivalent combination of training and experience.
• 5+ years of product management, platform management, marketing technology, digital experience, or related experience.
• Demonstrated experience developing product strategies, roadmaps, and investment priorities for digital products or platforms.
• Experience managing cross-functional stakeholders and influencing decisions across business and technology organizations.
• Experience translating business needs into product requirements and delivering measurable business outcomes.
• Experience with Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), Real-Time CDP, Customer Journey Analytics, or similar customer engagement platforms.

Responsibilities

• Own the vision, strategy, roadmap, and adoption of Adobe Journey Optimizer (AJO) within Participant Financial Success.
• Prioritize and deliver platform capabilities that support personalization, audience activation, and journey orchestration.
• Partner across Marketing, Technology, Data, Analytics, Risk, Compliance, and Operations to define product direction and investment priorities.
• Lead platform governance and establish scalable operating models, standards, and best practices.
• Define product success measures and monitor platform adoption, performance, and business outcomes.
• Translate business needs into actionable product requirements and delivery priorities.
• Evaluate emerging customer engagement and AI-enabled capabilities to drive continuous innovation and client value.
• Participates in special projects and performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree