Product Manager, Adobe Experience Platform

Truist•Atlanta, GA

22h•Onsite

About The Position

This role is a Product Manager who balances business, technology and design priorities to deliver brand-defining product and service experiences. This role balances strategic product management, human-centered design thinking, and product owner execution discipline. The ideal candidate brings strong product discovery and data capabilities and is able to translate business opportunities into high-level concepts, data flows, and solution directions. While not expected to perform low-level technical work, this individual is expected to keep technical feasibility and constraints in mind and leverage AI-enabled tools to rapidly explore, communicate, and validate solution ideas. The Product Manager has business goals and is responsible for developing and maintaining a strategic delivery roadmap that supports those business goals. This position must be able to work at the strategic level (generating innovative ideas for growth) and at the tactical level (analyzing data, solving problems, and working with delivery teams for development). This position will help monitor and drive the business on all aspects of demand, customer experience, and conversion. The ideal candidate will have strong experience working with data pipelines, in addition to using a Scaled Agile development framework. This person should be able to move fluidly between business stakeholders and technology teams to prioritize the highest value items for delivery. The Product Manager will help shape digital experiences that improve client experience, generate additional revenue, and enable cost savings, while ensuring alignment with Truist risk, control, accessibility, security, and compliance expectations.

Requirements

Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
Five or more years of banking, financial services, or other relevant work experience
Three or more years of product, analysis, technology, and/or design experience
Three or more years of leading cross functional teams
Equal enthusiasm for high-level strategic planning and tactical daily execution
Experience defining/driving vision of experience programs and/or partnership based programs
Experience defining and delivering large-scale online initiatives
Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues
Ability to lead cross-functional teams without formal authority
Comfortable managing concurrent projects in a fast-based, results-driven environment
Comfortable with ambiguity, leading work autonomously, and making independent decisions
Excellent skills in presentation, facilitation, communication, and negotiation
Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct presentations to explain and sell plans/vision

Nice To Haves

Experience using modern AI-enabled tools to accelerate insight generation, concept development, prototyping, and product discovery activities
Demonstrated ability to use data, analytics, client feedback, performance trends, and fluency with AI tools to identify opportunities, diagnose issues, and recommend action plans.
Previous experience working as a Product Manager for Agile team(s)
Experience working with distributed teams (onshore/offshore)
Certified SAFe® Product Owner/Product Manager (or equivalent)

Responsibilities

Research, analyze, and learn about a target client segment, to garner a deep understanding of their segment and that segment’s financial needs.
Analyze the market and competitive environment to define a differentiated product vision that delivers unique value. Translate analyses into sound recommendations based on data and experience.
Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.
Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.
Write epics and features in support of the defined roadmap, working with partners to prioritize across teams.
Set Planning Increment (PI) vision, priority and definition, partnering with product owners on feature prioritization and delivery timelines.
Develop feature backlog roadmap, leading high level deliverables including discovery, prototypes/wireframes, usability studies, partner demos, and web analytics planning.
Obtain partner alignment and approvals including legal, compliance, security, fraud and others as needed.
Partner to set Pricing and ensure billing follows all associated processes and procedures.
Create and track product metrics to inform strategy and roadmap, sharing analysis with partners.
Work with Readiness to create client and teammate facing content.
Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Support risk presentations, working with other PM and PO partners on evidence to support recommendations.
Attend Agile ceremonies, as applicable.