Product Manager

Blue Cross Blue Shield of Minnesota•Eagan, MN

4d•Hybrid

About The Position

Blue Cross and Blue Shield of Minnesota is hiring a Product Manager to support current products within a division, product initiatives, and new programs, and potentially lead other products. The role supports product planning, iteration, and delivery for assigned products within a division or affiliated companies. It collaborates with other departments within Stella to implement products, improve ongoing product efficiencies, and translate innovative concepts into product iterations and enhancements. The work includes improving product lifecycle management, proactive market planning, monitoring product performance, and product pricing. With matrixed support from other divisions, the Product Manager coordinates segmented alignment of products, product strategy, marketing strategy, and value proposition. The role assists with product readiness alongside the Operations team and develops detailed implementation plans for new products. It also participates in coordinating product pricing and works with actuarial and finance teams to monitor and update pricing. The Product Manager reviews market research to identify product enhancements, member experience improvements, and new market opportunities. The role supports the product lifecycle alongside the health plan product planning process and Operations team, and supports sunsetting products that are no longer needed. It also assists with developing product dashboards, reporting, and comprehensive measurement plans for assigned products, and performs other responsibilities consistent with the role’s scope and level as assigned. This is a hybrid role. Associates work onsite in the office two days each week and remotely for the remainder of the week. Compensation is listed as $68,900.00–$91,300.00–$113,700.00 annually, with pay based on factors including the selected candidate’s skills, ability, and knowledge.

Requirements

At least 3 years of related professional project or program management experience.
Bachelor’s degree, or an additional two years of relevant experience beyond the listed qualifications in lieu of a degree.
Ability to tailor communication to varied audiences, actively listen to uncover requirements, and ensure accurate and timely information exchange.
Ability to analyze information, identify patterns and root causes, and collaborate with partners to implement practical solutions.
Ability to organize work, balance competing priorities, and manage time across multiple responsibilities and deadlines.

Nice To Haves

Prior experience working with Medicare regulations and compliance is strongly preferred.
Experience working extensively with Excel.
Healthcare or managed care experience.
Experience managing complex projects involving multiple team members, task assignment, internal or external clients, teams, customer relationships, and project deliverables.
Experience with data-driven decision-making.
Process improvement experience, including Lean or Six Sigma.
Familiarity with project management tools and Microsoft analytics tools.

Responsibilities

Support current products within a division, product initiatives, and new programs; may lead other products.
Support product planning, iteration, and delivery for assigned products within a division or affiliated companies.
Collaborate with other departments to implement products, improve product efficiencies, and translate concepts into product iterations and enhancements.
Coordinate segmented alignment of products, product strategy, marketing strategy, and value proposition with matrixed support from other divisions.
Assist with product readiness alongside the Operations team and develop detailed implementation plans for new products.
Participate in coordinating product pricing and work with actuarial and finance teams to monitor and update pricing on an ongoing basis.
Review and analyze market research to identify product enhancements, member experience improvements, and new market opportunities.
Support the product lifecycle alongside the health plan product planning process and Operations team.
Support sunsetting products that are no longer needed.
Assist with developing product dashboards, reporting, and comprehensive measurement plans for assigned products.
Perform additional responsibilities consistent with the scope and level of the role, as assigned.