Product Manager - 360 Finance

Modernize Home Services

9h•$115,000 - $130,000•Remote

About The Position

Modernize Home Services is seeking an experienced Product Manager to support strategic initiatives and accelerate the roadmap for 360Finance, a platform that enables contractors to offer point-of-sale financing to homeowners and helps homeowners get funded while evaluating contractors and planning projects. The role focuses on shaping the product’s capabilities, reach, and impact for contractors, and serves as a bridge across contractor and lender experiences, product management, engineering, and operations. The Product Manager will build and own the contractor-experience roadmap, turn business objectives into KPI-driven priorities, and use discovery, testing, market research, and analytics to guide decisions. The role spans the contractor journey from onboarding through financing and document signing, including writing product requirements, improving user experience, running experiments, establishing analytics dashboards, and driving contractor adoption. The position also involves applying AI tools to prototype concepts and automate workflows, communicating strategy and tradeoffs to stakeholders, and coordinating teams to deliver product improvements.

Requirements

At least 4 years of product management experience, including managing multiple products or features simultaneously.
Experience with fintech, lending, or financing products.
Demonstrated experience diagnosing and improving weak or underdeveloped user experiences, including delivering measurable improvements.
Experience building roadmaps and translating ambiguous, complex problems into actionable priorities.
Competence in competitive and market research and familiarity with both consumer and business/customer sides of a product.
Ability to design, execute, and analyze A/B tests and data-driven experiments.
Experience building analytics instrumentation and dashboards, such as Heap or similar, from scratch in a low-visibility environment.
Strong analytical and strategic thinking skills, including making decisions with imperfect data.
Excellent communication skills and ability to align and activate cross-functional teams and explain roadmap strategy, progress, and tradeoffs.
Confidence speaking directly with contractor clients about product performance and its business impact.
Experience in agile or fast-paced environments and judgment to balance execution speed with product quality.
Hands-on proficiency with AI tools for building AI-powered product features and creating workflow automations.
Self-starter who takes ownership and manages up effectively with leadership.

Nice To Haves

Experience in home services, contractor-facing platforms, or B2B marketplace products.
Proficiency with product analytics tools such as Heap and Growthbook.
Hands-on experience writing PRDs and technical specifications for engineering teams.
Familiarity with Claude AI or similar tools for rapid prototyping and product validation.

Responsibilities

Build and own the contractor-experience roadmap for 360Finance, translating company objectives into actionable, KPI-driven priorities.
Research the financing market and competitors across contractor and lender perspectives.
Define contractor-engagement success metrics and hold the team accountable for outcomes.
Lead product initiatives across the contractor journey, from onboarding through point-of-sale financing and document signing.
Write comprehensive product requirements documents (PRDs) covering requirements, acceptance criteria, and technical needs.
Partner with product, engineering, design, and account management to deliver product improvements reliably and on time.
Drive contractor adoption and product stickiness by removing user-experience friction and bugs, and discussing product performance and business goals directly with contractor clients.
Design and run A/B tests and controlled experiments to test hypotheses about factors affecting documents signed.
Analyze experiment results and decide what to scale, optimize, or discontinue; redirect underperforming experiments as needed.
Use AI tools and platforms to automate contractor-experience and operations workflows.
Prototype and test product concepts using AI tools such as Claude and Cursor.
Establish and maintain Heap metrics and engagement dashboards for the contractor experience.
Use product data to inform roadmap priorities and identify where user-experience issues are reducing document signings.
Report results and insights to stakeholders with clear, actionable next steps.
Coordinate product, engineering, operations, and client-experience stakeholders around shared plans and competing priorities.
Communicate roadmap strategy and tradeoffs to executives and stakeholders.
Remove blockers and organize workflows, timelines, and dependencies to keep teams aligned.