Product Manager

Outset • San Francisco, CA

3d • $200,000 - $230,000

About The Position

Outset is hiring a hands-on individual contributor Product Manager for its Core Product team. The role owns product initiatives from strategy and discovery through launch and measurable customer impact. The central challenge is making complex research workflows intuitive and helping customers trust and act on AI-generated results while balancing speed, usability, and research quality. The Product Manager will work with engineering and design, the Core Product lead, Sales, and Customer Success.

Requirements

• Typically 5+ years of product management experience, including at least 2 years owning product decisions for B2B software.
• A track record of shipping products and improving adoption and outcomes through customer feedback and data.
• Strong product judgment, including the ability to identify underlying problems, prioritize competing needs, and make and explain decisions with incomplete information.
• Hands-on use of AI tools and the ability to reason about where AI improves a workflow, where it falls short, and how customers should evaluate its output.
• Strong collaboration skills with engineers and designers, technical fluency to discuss constraints, and attention to the shipped experience.
• Clear writing and communication with customers, engineering, and leadership; ability to build alignment and work independently.

Nice To Haves

• Experience building new products or substantially evolving existing ones in a small, fast-moving team.
• A background in user research or experience building B2B products for research, insights, analytics, AI, or other complex professional workflows.
• Prior product marketing or sales enablement experience, including creating effective demos and launch materials.

Responsibilities

• Set product direction and make tradeoffs, balancing immediate needs with longer-term goals and connecting customer problems to business impact.
• Prioritize work that improves adoption, retention, and expansion.
• Use customer interviews, product usage, and feedback from Sales and Customer Success to identify problems worth solving.
• Work with engineering and design to shape solutions, test assumptions, clarify requirements, and resolve open questions.
• Test shipped work, identify confusing workflows and edge cases, and follow through on fixes.
• Lead launch readiness by equipping customer-facing teams with positioning, demos, and launch materials to support adoption.
• Define success measures, track customer outcomes, and determine what to improve next.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed