Employee Help Product - Vice President
About The Position
As a Product Manager in Global Employee Help Product, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. We are looking for a talented and driven leader to join our team, focused on designing and delivering digital led employee experiences through the ServiceNow platform. In this role, you will own the product design and execution for critical employee experiences, including New Hire Onboarding, Leave of Absence, and Performance. You will influence product strategy and translate it into tangible, high-quality delivery — working with cross impacted teams such as Technology and Servicing to ensure employees have cohesive self-service experience. You will guide the successful design and launch of product features and enhancements.
Requirements
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and ability to drive business results
- Proven ability to lead product life cycle activities including discovery, design and execution
- Cross-functional partnership and collaboration skills – comfort building and maintaining strong relationships with a broad set of product and functional partners
- Strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment
Nice To Haves
- Knowledge of ServiceNow product – Life Cycle Events, Enterprise Onboarding, or Employee journey management a plus
Responsibilities
- Develop a product strategy that delivers value to employees
- Manage discovery efforts to uncover solutions and integrate them into the product roadmap
- Translate business goals and employee needs into features and enhancements, partnering closely with technology
- Own, maintain and develop a product backlog that enables development to support the overall strategic roadmap
- Drive complex technical changes end-to-end, from initial design through development, testing, and production release
- Utilize in-depth knowledge of ServiceNow platform to optimize Employee Help solutions, staying knowledgeable on new features and best practices
Benefits
- comprehensive health care coverage
- on-site health and wellness centers
- a retirement savings plan
- backup childcare
- tuition reimbursement
- mental health support
- financial coaching
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
