Manager, Product Manager, Watches & Fine Jewelry, Palm Beach

CHANEL • Palm Beach, FL

7d • $92,400 - $125,700 • Onsite

About The Position

CHANEL is seeking a Product Manager to serve as a brand ambassador and business leader for the Watches & Fine Jewelry category. The role focuses on delivering exceptional experiences for clients and the internal team, owning and driving category business, and coaching and managing a diverse sales team. The Product Manager works closely with the Boutique Director and shares critical business knowledge.

The position requires in-store presence to develop and coach teams, uphold boutique image and operational standards, and deliver elevated client service that drives business results. The role also represents CHANEL in the local market and partners with the Home Office buying team on category planning and performance.

The anticipated base salary range is $92,400 to $125,700. Other forms of variable pay may be offered, and total compensation may also include bonus potential, benefits, and perks. CHANEL describes its workplace as inclusive and offers opportunities for learning, career development, community involvement, and collaboration across boutique functions and retail categories.

Requirements

• Minimum 5 years of related experience.
• Ability to thrive in a team environment and work collaboratively.
• Understanding of and passion for client experience.
• Excellent communication skills.
• Passion for CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally within the world of CHANEL.
• Ability to lift 15 lbs.
• Flexible schedule with the ability to work late nights, weekends, and some holidays.

Nice To Haves

• Bachelor’s degree preferred.
• Foreign language skills preferred but not required.

Responsibilities

• Coach and inspire a team to deliver an elevated client experience for all clients.
• Foster a positive working environment and a culture of feedback, diversity, mutual respect, and teamwork.
• Provide initial and ongoing training and development for team members, including CHANEL savoir faire, product details, and service delivery.
• Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with the Home Office buying team.
• Lead a team with agility and resilience, applying key performance indicators and lessons learned to improve team and business performance.
• Represent CHANEL in the market and develop the client base through community involvement, partnerships with local high-profile businesses, and social and seasonal events.
• Work closely with the Boutique Director and impart critical business knowledge.
• Maintain in-store presence to develop and coach teams, uphold boutique image and operational standards, and deliver elevated client service to drive business results.

Benefits

• Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
• Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and Care.com membership.
• Paid vacation, holidays, sick days, and volunteer days.
• 401(k) and other incentives.
• Medical, dental, and vision coverage; MDLIVE virtual care; One Medical; Flexible Spending Accounts for health care and dependent care; Health Savings Account; and Employee Assistance Program.
• Life insurance, Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, Health Advocate, International Business Travel Accident & Medical coverage, and commuter transit and parking benefits.
• Employee Resource Groups.
• Annual time off to volunteer through CHANEL Community and matching of employee donations to select charitable organizations.
• Career development workshops, self-directed learning modules, leadership development programs, coaching, and online and live classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager