Product Manager, Post Order Modification

The Home Depot•Atlanta, GA

10d

About The Position

The Product Manager (PM) delivers business value by driving sales, improving efficiency, and increasing customer satisfaction through quality products. Within a designated enterprise product line, the PM delivers incremental value by driving product changes and working with developers, designers, and business partners. The role supports in-depth business reviews, communicates and presents across all levels of the organization, and supports cross-functional product teams. The PM learns customer and associate needs and translates business goals and end-user needs into product strategy. The role sets product priorities, defines goals and metrics, refines the product backlog, conducts user research, helps define the Minimum Viable Product (MVP), and works with Finance on business plans for new opportunities. It also monitors research, competitive activity, industry innovations, and technology platforms to recommend solutions. The PM aligns products with company, stakeholder, and end-user priorities; documents and upholds quality and change-control standards; creates, prioritizes, and accepts user stories; and participates in agile team ceremonies. The PM collaborates across functions, advocates for users and stakeholders, manages expectations, and communicates long-term product strategy and short-term priorities to audiences at all organizational levels.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
Minimum of 1 year of work experience.
Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.

Nice To Haves

1–3 years of relevant work experience.
Experience as a Product Manager in a modern software-development-based enterprise environment.
Experience with modern software development product management practices and agile methodologies, specifically extreme programming principles such as paired programming, test-driven development, and continuous deployment.
Experience in a fast-paced, fluid environment where priorities shift regularly.
Experience communicating with and influencing functional and technical team members at all organizational levels.
Experience as part of a collaborative, cross-functional, modern software design and development team.
Experience creating, prioritizing, and accepting user stories.
Experience conducting user research and testing to understand needs.
Experience identifying goals, metrics, and analytics to measure product value.
Experience conducting competitive research and analysis.

Responsibilities

Understand existing and potential customer and associate needs to help deliver enterprise products and a strong shopping experience.
Translate business goals and end-user needs into product strategy and communicate direction and priorities to development teams, matrixed teams, and third-party partners.
Identify goals, metrics, and analytics to assess product value, and refine the product backlog based on learnings.
Conduct end-user research to identify user stories and help determine the Minimum Viable Product (MVP).
Partner with Finance to understand financial needs and assist in creating business plans for new opportunities.
Monitor research and the competitive landscape, and evaluate industry innovations and technology platforms to recommend solutions.
Align products with company, stakeholder, and end-user priorities to drive sales, efficiency, and customer satisfaction.
Document, review, and ensure compliance with quality and change-control standards.
Formulate, test, and refine assumptions and hypotheses through user research and testing.
Create, prioritize, and accept user stories and incorporate them into release planning.
Make product decisions that drive value and identify the pros, cons, issues, obstacles, dependencies, and value associated with features and enhancements.
Participate in standups, iteration planning sessions, product demos, and retrospectives.
Explain complex technical concepts to stakeholders in non-technical language.
Foster collaboration with Engineering, User Experience Designers, and other team members to drive value and resolve impediments.
Promote modern software development practices and advocate for end users and stakeholders by understanding their needs and becoming the domain expert.
Work with the product team to assess progress, share lessons learned, and determine next steps.
Manage cross-functional team and stakeholder expectations; educate requestors on prioritization based on tangible benefits and/or user experience.
Listen actively, facilitate sessions, and communicate product strategy and priorities clearly to audiences at all levels and in varied formats.