Product Manager

Cast & Crew•Burnaby, BC

About The Position

Cast & Crew is an entertainment technology and services provider supporting the global entertainment industry through software, digital payroll products, data and reporting, and creative tools. The Product Manager defines and drives product strategy and vision using user research, stakeholder interviews, and analytics; develops and maintains a high-value product roadmap; and leads cross-functional product initiatives, including system integrations. The role translates business needs into product requirements and works with development, UX, operations, customer-facing teams, and other stakeholders to deliver features and enhancements. It also supports testing, issue resolution, and go-to-market planning for product launches.

Requirements

Bachelor’s degree in a relevant field.
Product management experience with enterprise SaaS products.
Ability to lead through influence across competing stakeholder groups, with strong written and presentation communication skills.
Ability to translate technical or analytics concepts for a business audience.
Experience working with complex platform integrations.
Technical familiarity with, or ability to acquire in-depth knowledge of, asset management principles such as data indexing, OCR, and cloud storage across cloud technologies such as Azure and AWS.
Strong execution focus and ability to create actionable plans amid ambiguity.
Detail-oriented, with strong problem-solving and decision-making skills.

Nice To Haves

Experience with file and other asset management platforms is strongly preferred.
Working knowledge of payroll, HR, accounting, and the entertainment industry is highly preferred.

Responsibilities

Define and drive product strategy and vision based on user research, stakeholder interviews, analytics, and sound judgment.
Build and maintain a high-value, feature-rich product roadmap.
Develop a deep understanding of the product’s relationships with integrated products, system functionality, and related business processes.
Work with internal and external stakeholders to understand business needs and articulate use cases and product requirements.
Collaborate with Sales, Customer Success, Implementations, Support, Payroll Operations, and other cross-functional teams to gather product feedback and incorporate it into the roadmap.
Identify and diagnose issues, document assumptions, and design solutions.
Lead large-scale, cross-functional product initiatives, including related system integrations.
Prioritize and manage an agile backlog of product features and enhancements in a demanding, changing environment.
Work with development teams to communicate requirements through user stories, epics, PRDs, mockups, prototypes, and other artifacts.
Work with UX Design to guide product design and usability and support a positive user experience.
Assist with user acceptance testing and clarify requirements to help resolve defects and bugs.
Assist Product Marketing and Sales with developing and supporting go-to-market strategies for new feature and product launches.