Product Manager

Ciklum•United States,

About The Position

Ciklum is seeking a full-time Product Manager in the US to join a cross-functional development team engineering digital experiences. Ciklum is a custom product engineering company that supports multinational organizations and scaling startups with complex business challenges. The company has a global team of over 4,000 developers, consultants, analysts, and product owners. The role supports pre-sales and project delivery, coordinating stakeholders, teams, resources, schedules, risks, and finances across projects. It also involves maintaining client relationships, overseeing configuration management and releases, resolving delivery issues, and mentoring more junior delivery colleagues.

Requirements

  • 4–6 years of experience managing IT delivery projects across multiple teams.
  • Experience delivering projects or programs involving 20–50 FTEs.
  • Proven ability to lead delivery in time- and budget-sensitive environments.
  • Experience engaging with cross-functional teams, product owners, and commercial stakeholders.
  • Deep knowledge of Agile methodologies, including Scrum, Kanban, SAFe, and hybrid models.
  • Understanding of core technology stack components such as frontend/backend, QA, CI/CD, and cloud basics.
  • Ability to assess technical implications and collaborate effectively with development teams.
  • Understanding of delivery metrics, including velocity, team health, DORA, and other performance KPIs.
  • Proficiency in contract interpretation (SOW, MSA) and delivery financials, including budgets, forecasts, and profitability.
  • Ability to use Agile dashboards and reporting tools effectively.
  • Knowledge of change management and risk assessment practices.
  • Familiarity with team coaching or mentoring concepts.
  • Advanced English (C1+) written and verbal communication skills.
  • Bachelor’s or Master’s degree in IT, Engineering, or Business.
  • Certified Scrum Master, Product Owner, or equivalent Agile delivery certification.

Nice To Haves

  • Intermediate project management credentials, such as PMI PMP or similar.

Responsibilities

  • Support pre-sales activities, including solution shaping, estimates, team structure planning, and client presentations.
  • Oversee project ramp-up and onboarding to support smooth delivery engagement.
  • Identify and escalate delivery risks, blockers, or delays early, and ensure proactive mitigation.
  • Create, implement, and manage project delivery plans; monitor progress and adjust timelines as needed.
  • Balance competing priorities, scope, and resources to deliver timely, high-quality outcomes within agreed constraints.
  • Build and maintain relationships with client stakeholders to support delivery stability and client satisfaction.
  • Coordinate internal and external stakeholders involved in project execution to ensure alignment and clear communication.
  • Monitor project progress and resource usage, initiating corrective actions as needed.
  • Manage scope, resource allocation, change requests, and risk mitigation across multiple projects.
  • Oversee configuration management and release processes.
  • Lead issue and risk resolution within time, budget, and quality constraints, including developing contingency plans.
  • Manage project financials, including budgeting, forecasting, and delivery tracking, particularly for projects with medium or higher delivery ownership.
  • Mentor junior delivery colleagues by sharing experience, reviewing plans, and supporting their delivery growth.

Benefits

  • Healthcare according to the Company’s Benefit Plans.
  • Basic Life Insurance according to the Company’s Benefit Plans.
  • Short- and long-term disability insurance according to the Company’s Benefit Plans.
  • Internal learning events, including meetups, conferences, and workshops.
  • Udemy access.
  • Language courses.
  • Company-paid certifications.
  • Internal mobility opportunities and exposure to diverse domains and technologies.
  • Opportunity to work on large-scale projects with global impact.
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