Product Manager

DATDenver, CO
$99,000 - $135,000Hybrid

About The Position

We are looking for a Product Manager to co-lead an empowered product team, partnering alongside a dedicated Product Designer and Tech Lead. Together you will drive continuous discovery and delivery to solve critical user and business problems across the DAT platform, including customer single-sign up, user profiles, and internal administration tools. This role will have the chance to work hybrid in Denver, Colorado, Seattle, Washington or remote.

Requirements

  • 3+ years of product management experience in web application development.
  • Strong ability to gather requirements, clarify ambiguity, and communicate crisply across technical and non-technical audiences, in both written and verbal form.
  • Strong product fundamentals: roadmap ownership, prioritization, execution rigor, and data-informed decision making.
  • Strong partnership skills working effectively with operational teams to create sustainable processes and improve customer experience.
  • Ability to connect day-to-day execution to broader strategy and explain how roadmap choices support DAT’s long-term goals.

Nice To Haves

  • Experience with identity-related or cybersecurity software applications.
  • Experience with Salesforce Service Cloud.
  • SQL or other data querying skills.
  • Direct experience in transportation, logistics, or supply chain technology.

Responsibilities

  • Understand business and stakeholder needs across Customer Service, Marketing, and Sales, then turn those requirements into a clear roadmap and prioritized work.
  • Lead end-to-end feature development from discovery and scoping through launch and iteration.
  • Own and evolve customer self-service capabilities within the identity domain, including initial sign-up to the DAT platform.
  • Identify workflow inefficiencies and build internal tooling that improves how our Customer Service team helps customers, and evolves in tandem with customer-facing identity features.
  • Work with both US-based, as well as India-based engineering teams.
  • Present upcoming features, user experience changes, impacts, and schedules to broad audiences, including cross-functional stakeholders and leadership.
  • Define success metrics, monitor results after launch, and use data and feedback to drive continuous improvement.

Benefits

  • Medical, Dental, Vision, Life, and AD&D insurance
  • Parental Leave
  • Flexible Vacation Time (FVT)
  • An additional 10 holidays of paid time off per calendar year
  • 401k matching (immediately vested)
  • Employee Stock Purchase Plan
  • Short- and Long-term disability sick leave
  • Flexible Spending Accounts
  • Health Savings Accounts
  • Employee Assistance Program
  • Employee Referral
  • Internal Recognition
  • Wellness
  • Free TriMet transit pass (Beaverton Office)
  • Competitive salary and benefits package
  • Work on impactful projects in a cutting-edge environment
  • Collaborative and supportive team culture
  • Opportunity to make a real difference in the trucking industry
  • Employee Resource Groups
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