Product Manager

Innovative Systems•Pittsburgh, PA
•Hybrid

About The Position

Innovative Systems is seeking a detail-oriented Product Manager reporting to the Head of Product. The role leads product direction for data quality, customer sanctions, watchlist, and payment screening capabilities, turning complex customer problems into strategy, outcome-focused roadmaps, and clear requirements. The Product Manager balances user value, business impact, technical feasibility, risk, and delivery speed, and drives discovery, stakeholder alignment, iterative delivery, and measurement. The position owns the end-to-end product lifecycle, from opportunity discovery and strategy through roadmap development, requirements, launch, adoption, and continuous improvement. The Product Manager works directly with customers and cross-functional teams to validate needs and deliver usable, effective products supporting secure onboarding and payment screening. Domain knowledge is beneficial, but strong product-management practices and the ability to learn a complex market are essential. The role is based at the Pittsburgh headquarters with a hybrid schedule of two office days per week. Remote options may be considered for candidates in Florida, Georgia, Illinois, Maryland, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Texas, Utah, and Washington, D.C. Infrequent travel for customer visits and industry conferences may account for less than 5% of work time. Work visa sponsorship is not available.

Requirements

  • At least 5 years of product management experience building and evolving complex B2B, enterprise, SaaS, data, workflow, fintech, or other regulated products.
  • Demonstrated ownership of products across discovery, strategy, roadmapping, requirements, delivery, launch, adoption, and optimization.
  • Strong customer discovery skills, including interviewing users, identifying unmet needs, testing assumptions, and synthesizing qualitative and quantitative insights.
  • Excellent product requirements and product-writing skills, including the ability to turn ambiguous problems into clear outcomes, requirements, user stories, acceptance criteria, and decisions.
  • Experience partnering with engineering and design to explore solutions, evaluate technical tradeoffs, manage scope, and deliver iteratively.
  • Experience using data and analytics to establish KPIs, assess product performance, measure launches, and guide prioritization and continuous improvement.
  • Familiarity with AI and machine-learning applications in workflow automation, decision support, screening optimization, or investigations.
  • Experience leading go-to-market readiness and collaborating with sales, marketing, customer success, operations, and support.
  • Ability to understand complex customer, technical, operational, and regulatory contexts and translate them into simple, usable product experiences.
  • Excellent communication and influence skills across technical and non-technical stakeholders, including executives and customers.
  • Collaborative mindset with a strong sense of ownership, accountability, and curiosity.
  • Ability and interest to rapidly develop working knowledge of domain knowledge and relevant compliance expectations.
  • Bachelor’s degree or equivalent experience.

Nice To Haves

  • Product management experience in data quality, AML, sanctions, KYC, fraud, compliance, financial crime, payments, fintech, banking, or another regulated domain.
  • Knowledge of data quality, AML regulations, global sanctions programs, PEP screening, adverse media, or customer and payment screening workflows.
  • Experience with name, transaction, watchlist, or sanctions screening products.
  • Understanding of fuzzy matching, false-positive reduction, entity resolution, identity matching, or screening workflow optimization.
  • Experience using SQL, BI tools, product analytics platforms, or experimentation methods to answer product questions.
  • Hands-on experience using FinScan or similar data quality, AML, or sanctions screening tools.
  • Experience working with external data providers, technology partners, or platform ecosystems.
  • Prior work in a regulated organization or exposure to risk, legal, compliance, or audit processes.
  • CAMS certification or another relevant professional credential.
  • Direct data quality, AML, or sanctions experience.

Responsibilities

  • Own the end-to-end product lifecycle, from opportunity discovery and strategy through roadmap development, requirements, launch, adoption, and continuous improvement.
  • Lead product discovery by interviewing customers and users, mapping workflows, testing assumptions, and validating problems and solution concepts before committing significant delivery resources.
  • Define product vision, strategy, value proposition, and measurable outcomes aligned with customer needs and company objectives.
  • Partner with engineering, design, operations, sales, marketing, and domain experts to shape solutions, make tradeoffs, and deliver valuable increments.
  • Translate complex needs into clear product requirements, user stories, acceptance criteria, and decision-ready context while enabling collaborative solution design.
  • Define and monitor product KPIs, including adoption, engagement, customer value, screening effectiveness, false-positive rates, throughput, latency, and operational efficiency; use insights to guide iteration.
  • Lead release and go-to-market readiness, including launch planning, customer onboarding, enablement, feedback collection, and post-launch assessment.
  • Assess market trends, competitors, partner capabilities, and emerging technologies to identify differentiation and growth opportunities.
  • Communicate product strategy, priorities, progress, outcomes, and tradeoffs to executive, commercial, technical, and customer audiences.
  • Represent the company at customer visits and industry conferences when needed.

Benefits

  • Generous time-off
  • Tuition reimbursement
  • Volunteer service time-off
  • Charitable gift-matching
  • Profit-sharing
  • 401K match
  • Diverse, multicultural, and welcoming teams with opportunities to find colleagues and mentors across local teams and offices abroad
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