Product Manager

Ministry Brands•Alpharetta, GA

22d•Hybrid

About The Position

Ministry Brands is looking for a Product Manager to join our growing team! Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.

Requirements

Passionate and enthusiastic about helping purpose driven organizations
Bachelor’s degree in Business, Computer Science, Engineering, or related field, or an equivalent combination of education and experience
3+ years of experience in product management, project management, or relevant experience
Strong analytical and problem-solving skills, with the ability to analyze data and derive actionable insights.
Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
A passion for technology, understanding customer needs, and product usability.
Strong organizational skills and attention to detail, with the ability to handle multiple projects simultaneously.
Ability to thrive in a fast-paced, dynamic environment.

Nice To Haves

Experience with tools like Pendo, Monday.com, or other product management software is a plus.

Responsibilities

Assist in managing the product lifecycle from ideation to launch, including gathering requirements, writing product specifications, and working with engineering and design teams to deliver solutions.
Owns the completion of the committed initiatives in the quarter.
Conduct research to understand market trends, customer needs, and competitive products.
Help define the product’s position in the market.
Analyze data to track product performance, customer behavior, and areas for improvement.
Use analytics tools to identify opportunities and recommend improvements.
Collaborate with engineering, design, marketing, and sales teams to ensure the successful development and launch of new products and features.
Serves as product ambassador internally and externally, sharing knowledge and answering questions.
Participates in sprint meetings and backlog refinement sessions.
Engage with customers and users to gather feedback on existing products, features, and enhancements.
Assist in product backlog prioritization by evaluating business value, customer needs, and technical feasibility.
Manages the product backlog and prioritizes based on changing requirements.
Help create and maintain clear product documentation, including user stories, technical specifications, and product roadmaps.
Leads the product-release plans and sets expectations for delivery of new functionalities.
Creates user stories in a standardized format.