Product Manager-Cyber Response

JPMorganChase•Columbus, OH

About The Position

As a product manager for the global cyber response operations team, you will help reduce the firm’s risk exposure by responding to and remediating cyber incidents. You will work closely with cyber response operations teams to define and drive the product roadmap with engineers, delivering products that provide value.

Requirements

  • Formal training or certification and 5+ years of experience in a product or program management role within enterprise technology.
  • Extensive knowledge of application break lifecycles, including the ability to manage and understand technical application breaks.
  • Extensive knowledge of agile processes, including capacity planning and Kanban methodologies.
  • Extensive knowledge of audit request lifecycles and the ability to complete RFIs.
  • Experience driving organizational change and managing stakeholders across multiple functions.
  • Strong communication skills.
  • Ability to explain technical requirements to technical and non-technical audiences.
  • Excellent command of cybersecurity organization practices, operational risk management processes, principles, architectural requirements, engineering threats and vulnerabilities, and incident response methodologies.
  • Expertise in Agile and ability to work within the Kanban framework.

Nice To Haves

  • Prior experience in cybersecurity.

Responsibilities

  • Oversee product management and delivery for engineering books of work, creating JIRA epics and stories where necessary.
  • Work with application owners to understand application breaks and coordinate with engineering teams to fix them before their due dates.
  • Respond to audit requests for information (RFIs) for owned product lines.
  • Gather and analyze customer feedback and usage data to continually improve products and enhance user experience.
  • Ensure product controls align with and are assessed against the firm’s Threat Scenarios and Risk Framework to provide a comprehensive view of control gaps and effectiveness.
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