Product Manager-Cyber Response

JPMorgan Chase & Co. • Columbus, OH

5d

About The Position

As a product manager for the global cyber response operations team, you will help reduce the firm’s risk exposure by responding to and remediating cyber incidents. You will work closely with cyber response operations teams to define and drive the product roadmap with engineers, delivering products that provide value.

The role oversees product management and delivery for engineering work, including creating JIRA epics and stories as needed. It works with application owners to understand application breaks and with engineering teams to resolve them before their due dates. The position also responds to audit RFIs for its product lines, analyzes customer feedback and usage data to improve products and user experience, and ensures product controls are aligned with and assessed against the firm’s Threat Scenarios and Risk Framework to identify control gaps and effectiveness.

JPMorganChase describes a competitive total rewards package, with compensation based on role, experience, skill set, and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation. Benefits and programs are provided based on eligibility.

Requirements

• Formal training or certification and 5+ years of experience in a product/program management role within enterprise technology.
• Extensive knowledge of application break lifecycles, including the ability to manage and understand technical application breaks.
• Extensive knowledge of agile processes, including capacity planning and Kanban methodologies.
• Extensive knowledge of audit request lifecycles and the ability to complete RFIs.
• Experience driving change within organizations and managing stakeholders across multiple functions.

Nice To Haves

• Prior experience in cybersecurity.
• Strong communication skills.
• Ability to explain technical requirements to both technical and non-technical audiences.
• Excellent command of cybersecurity organization practices, operations risk management processes, principles, architectural requirements, engineering threats and vulnerabilities, including incident response methodologies.
• Expertise in Agile and ability to work within the Kanban framework.

Responsibilities

• Oversee product management and delivery for engineering books of work, creating JIRA epics and stories where necessary.
• Work with application owners to understand application breaks and with engineering teams to fix them before their due dates.
• Respond to audit RFIs for owned product lines.
• Gather and analyze customer feedback and usage data to continually improve the product and enhance user experience.
• Ensure product controls are aligned to and assessed against the firm’s Threat Scenarios and Risk Framework to model a comprehensive view of control gaps and effectiveness.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in the form of cash and/or forfeitable equity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed