Product Manager
About The Position
At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Our Product team leads the direction, coordination, output, quality, and enhancements to PowerSchool’s product portfolio. This dynamic, multi-functional team ensures the effective rollout of new products across the platform, packages and positions products to appeal to consumers, and helps set the future direction and pace of innovation in our organization. The Product Management team is critical in full lifecycle product planning, delivery, and marketing with the end user in mind. Your day-to-day job will consist of: Manage product needs for assigned states and/or provinces for our Special Programs product line, including writing requirements, managing development ticket priority, Interact with customers for assigned states and/or provinces as needed to determine needs and enhancements required for Special Programs. This includes presentations (virtual and/or in person), facilitating user group and focus group meetings, etc. Interact with the specific Department of Education for assigned states and/or provinces to determine compliance requirements and timing of releases needed in Special Programs. Interact with specific R&D team members to ensure release for assigned states and/or provinces (engineering, quality assurance, documentation, etc.) including ticket management, QA reviews, prioritization, documentation reviews, etc. Interact with other PowerSchool team members (support, customer success, sales, etc.) as needed to ensure the best experience for our customers.
Requirements
- Minimum of 2 years of relevant and related work experience, preferably in the Education Market.
- Bachelor’s degree or equivalent, or equivalent years of relevant work experience.
- Ability to travel occasionally, up to 10%, for key moments such as team summits, training, customer meetings, company events, etc., with increased frequency during peak periods based on business demands.
- This position is subject to company's "on call' policies which can constitute working hours outside of the normal workday and or holidays as needed.
Nice To Haves
- Experience in Special Education (teaching or software experience) of at least 2 years.
- Experience in Compliance Reporting (actual or software experience) of at least 2 years.
- Experience in the PowerSchool product line (SIS, PSSP, or other) of at least 2 years.
Responsibilities
- Manage product needs for assigned states and/or provinces for our Special Programs product line, including writing requirements, managing development ticket priority
- Interact with customers for assigned states and/or provinces as needed to determine needs and enhancements required for Special Programs. This includes presentations (virtual and/or in person), facilitating user group and focus group meetings, etc.
- Interact with the specific Department of Education for assigned states and/or provinces to determine compliance requirements and timing of releases needed in Special Programs.
- Interact with specific R&D team members to ensure release for assigned states and/or provinces (engineering, quality assurance, documentation, etc.) including ticket management, QA reviews, prioritization, documentation reviews, etc.
- Interact with other PowerSchool team members (support, customer success, sales, etc.) as needed to ensure the best experience for our customers.
Benefits
- Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
- Flexible Spending Accounts and Health Savings Accounts
- Short-Term Disability and Long-Term Disability
- Comprehensive 401(k) plan
- Generous Parental Leave
- Unrestricted paid time off (known as Discretionary Time Off - DTO)
- Wellness Program, including ClassPass & Employee Assistance Program
- Tuition Reimbursement
- Pet Insurance
- Identity Theft Protection
- Student Debt Repayment Program
- Prepaid Legal coverage
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
