Product Manager

SPS Commerce•Rogers, AR
•Hybrid

About The Position

SPS Commerce is hiring a Product Manager to develop product strategy and roadmaps that integrate market, customer, and business needs. Success is measured by the product portfolio’s revenue growth, profitability, customer retention, and the ability to influence and align the organization around strategy, roadmap, and intended business impact. The role looks beyond technology to the people and processes that distinguish SPS in the market, building deep market, prospect, customer, and business knowledge through research and partnerships with Sales, Customer Success, UX, and Technology. The Product Manager translates strategy into action by working closely with UX designers and engineering leads to establish requirements for successful development. This role manages a one- to two-year roadmap and develops market expertise related to SPS Revenue Recovery products and their use in the retail supply chain. It partners with Product Marketing on product launches and go-to-market tools, defines epic- and feature-level requirements, and is accountable for performance across the assigned product portfolio. The position follows a hybrid work model with regular in-office presence required at the Rogers, Arkansas office. The annual salary range is $86,600–$134,200, with the actual offer based on factors including education, skills, work history, certifications, and location. SPS Commerce describes its benefits package as comprehensive and designed to support health, well-being, and financial security; benefits vary by country and local practices.

Requirements

  • Bachelor’s degree and at least 3 years of relevant experience.
  • Ability to influence and communicate across the company.
  • Prior experience in a business-to-business environment.

Nice To Haves

  • Strong written and verbal communication skills, including the ability to break complex workflows into simple solutions.
  • Comfort analyzing data to inform product decisions.
  • Experience with Agile methodologies and ownership of an external-facing software product roadmap.
  • Experience in SaaS, retail, or supply chain environments.

Responsibilities

  • Define product lifecycle strategy based on market and business needs, and align stakeholders across Sales, Customer Success, and Technology with the strategy and roadmap.
  • Manage a one- to two-year roadmap derived from product strategy and designed to deliver growth, profitability, and retention targets.
  • Develop and continuously refine market expertise, including understanding how SPS Revenue Recovery products are used in the retail supply chain, customer experience needs, competition, and emerging trends.
  • Partner with Product Marketing on successful new product launches and refinement of go-to-market tools that support the sales team.
  • Define epic- and feature-level requirements based on market needs so the product development team can execute the product strategy.
  • Be accountable for revenue growth, retention, and profitability performance for the assigned product portfolio.

Benefits

  • Comprehensive benefits package designed to support employees’ health, well-being, and financial security; benefits are country-specific and aligned with local laws and market practices.
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