Product Manager

Caselle • Provo, UT

12h

About The Position

Own a product area end to end across a finance and operations suite for local government. Product areas may include document management, accounts payable, reporting and analytics, and payroll and HR, with focus matched to the candidate’s background and business needs. The Product Manager will own the roadmap, use customer evidence and data to set priorities, and design AI and agentic capabilities to reduce manual work. They will work closely with engineering to define and ship product changes on an API-first platform, collaborate with sales, implementation, and support, spend time with public-sector customers, and measure outcomes such as adoption, time saved, support volume, and revenue. The role also helps move capabilities to a new platform while protecting customers’ month-end processes. In the first 90 days, the Product Manager is expected to learn the domain and customers, ship a meaningful improvement, and publish a 12-month roadmap.

Requirements

• 3–4 years as a Product Manager or Product Owner on a B2B SaaS product.
• Currently manage an HR, payroll, accounts payable, finance, document management, or reporting product at a govtech, public-sector ERP, or finance/HR software company.
• Have shipped at least one end-to-end software product in the relevant space that customers use today, and be able to explain what was built and the results.
• Use AI tools every day in personal work, such as prototyping, research, writing specifications, or analyzing data, and have informed opinions about where AI belongs in a product.
• Comfortable discussing APIs, data models, and trade-offs in depth with engineers and explaining the same topics clearly to customers or salespeople.
• Demonstrated track record of shipping products and explaining their impact.
• High drive, low ego, willingness to take ownership, move quickly, and focus on fixing problems.

Nice To Haves

• Public-sector, fund accounting, municipal finance, or utility billing experience.
• Experience with an ERP or HCM suite, especially a cloud migration or legacy-to-new-platform rebuild.
• Experience shipping an AI- or LLM-powered feature to production, such as document extraction, copilots, agents, or natural-language reporting.
• Comfort with SQL or a BI tool.

Responsibilities

• Own the roadmap for a product area, deciding what to build and backing priorities with customer evidence and data.
• Identify manual, repetitive work and design AI and agentic features to reduce it.
• Work closely with engineering by writing specifications, user stories, and acceptance criteria, making trade-offs, and shipping in short cycles.
• Partner with sales, implementation, and support by joining deals, demonstrating upcoming work, incorporating field feedback, and supporting launches.
• Spend time with customers, observe their work, and bring customer insights into product decisions.
• Set and report on outcomes for adoption, time saved, support volume, and revenue.
• Help modernize the platform and move capabilities to it without disrupting customers’ month-end close.
• During the first 90 days, learn the domain and customers, ship a meaningful improvement, and publish a 12-month roadmap.

Benefits

• Ownership from day one, with direct work alongside product and technology leadership.
• Opportunity to contribute to an AI-first platform where product ideas can ship without waiting for a corporate AI program.
• Products used by more than 2,000 local governments, with new work reaching customers quickly.
• Investment from TA Associates supporting budgets for new products, hires, and modern tooling.
• A small team with fast decisions and a collaborative approach.
• Room to grow as the product organization is built, with early Product Managers helping shape how it works.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed