Product Manager

Rice Lake Weighing Systems•Rice Lake, WI

14d

About The Position

RLWS Product Managers are an essential part of the product development process in the scale manufacturing industry and are a major contributor to advancing the design of our products. Product Managers ensure customer expectations are exceeded through voice of the customer feedback and manages product segment by providing leadership and entrepreneurial strategy for product segments.

Requirements

Bachelor’s degree in a technical field, marketing, sales or related field.
Ten (10) or more years sales experience in weighing or related industry preferred.
World class customer service skills
Exceptional verbal and written communication skills
Advanced interpersonal and organizational skills
Personal computing skills including Excel, Word, Internet and Outlook
Exceptional negotiating skills
Exceptional marketing and product management skills
Strong organizational skills
Strong forecasting skills
Strong team building, project management and supervisory skills

Nice To Haves

Ten (10) or more years sales experience in weighing or related industry preferred.

Responsibilities

Recognizing manufacturing market segment opportunities
Cultivating relationships with customers, sales, and other industry individuals
Establishing focus and momentum for product segment
Becoming acknowledged as a competent and knowledgeable product segment professional by industry individuals and employees
Communicating strategies and progress toward goals through regulator meetings and reporting systems
Functions as a member of the product management team that focuses on company objectives and prioritization of products and services.
Working with other product managers and cross-functional teams
Negotiating for internal resources
Assisting other product segments
Developing company sales and marketing strategies
Sharing market intelligence and deriving consensus within the team
Cultivates and fosters business relationships with customers, end users and major suppliers to ensure competitiveness of product segment.
Provides strategy and vision for new product development.
Key contributor to the success of new product design, launch and post sales activities.
Key contributor to the successful management of the special quoting process, by setting pricing structure, feasibility and liaison with engineering and other cross-functional teams.
Forecast assigned product segment(s) future sales for use by Purchasing, Manufacturing and other departments.
Responsible for ensuring forecast validity, structure, and timeliness with a goal of maximizing customer service and minimizing stockouts.
Reconciliation and recommendation of all low margin items, as well as part number maintenance.
Provides input to the Inventory Analyst, Purchasing and Scheduling Departments based on market demands and MRP stocking parameters as required.
Develops assigned product segment's short-term and long-term sales and profitability goals and objectives based on competition and sales activity.
Develops goals and objectives based on market intelligence, company strategy, and product opportunities.
Monitors and achieves defined goals and objectives, adjust based on market information and ensure that the key criteria of ROI, urgency, and strategic importance is maximized.
Works with Sales Leadership to ensure that customers receive application advice.
Training of front-line customer employees
Recommending customers service improvements
Identification of service-related failures
Providing customer service leadership by example
Responsible for product phase in and phase out so that uninterrupted service to our customers is achieved while disposing of all unnecessary inventories.
Follow up on all stagnate inventory through the NCP process.
Works closely with cross functional teams, including quality, to determine disposition of defective material within the product segment though the NCP process.
Reviews trends of warranty and returned products through the warranty and RMA process.
Approves changes to associated products through active participation in the ECO process.
Works with the Marketing Department to develop, implement, and assist in managing sales campaigns for product segment.
Literature
Website content
Catalogs
Media advertisement campaigns
Product communication efforts
Stay abreast of legal, legislative, and other exterior market information to protect and expand business opportunities.
Develops new products through the creation of product definitions, negotiation of critical resources and associated product management.
Responsible for leading cross-functional teams.
Monitors actual vs. projected cost targets and recommend actions to achieve goals.
Makes product-pricing decisions based upon analysis of markets/competitive data that result in proper price positioning for the product line.
Also participates in the quoting of special products or pricing.
Forecast assigned product segment(s) future sales for use by Purchasing, Manufacturing and other departments.
Responsible for ensuring forecast validity, structure, and timeliness.
Develop, implement, and assists in managing sales campaigns for product segment.
Includes working with Marketing Department on website content, catalog and media advertisement campaigns, and other product communication efforts.
Participates in the customer VIP visits though training and entertainment opportunities to develop relationships, enhance product awareness and gather customer feedback directly.
Other duties as assigned