Product Manager

INDEX ANALYTICS LLC•Baltimore, MD

1d•$135,000 - $165,000•Remote

About The Position

Index Analytics is seeking a Product Manager to lead end-to-end delivery of enterprise software and integration initiatives. The role owns product direction and delivery, translating business needs into secure, reliable capabilities and coordinating work across users, stakeholders, architects, Salesforce, MuleSoft, legacy systems, and engineering teams. The position is remote-first and open to candidates residing in the United States. Occasional travel and on-site presence may be required for client meetings, project activities, training, or other organizational needs. Standard business hours align with Eastern Time, with occasional availability outside normal business hours for releases, incidents, deadlines, surge support, or other business-critical situations. Applicants must be legally authorized to work in the United States. Where required by assigned work, candidates must be able to obtain and maintain a federal client badge and successfully complete a Public Trust background investigation. The anticipated salary range is $135,000–$165,000 per year. Compensation depends on factors including skills, qualifications, relevant experience, internal equity, and market conditions. Benefits include medical, dental, and vision coverage, retirement savings options, discretionary bonus opportunities, and reimbursement for professional development and continuing education.

Requirements

Bachelor's degree in computer science, information systems, or a related technical or business discipline.
At least seven years of relevant experience, including five years in product management or technical project management within software delivery.
Demonstrated experience defining roadmaps, managing backlogs, developing user stories, and coordinating complex releases.
Working knowledge of APIs, batch processing, SaaS integration, data movement, and legacy-system modernization.
Proficiency with Jira, Confluence, or comparable product and documentation tools.
Strong stakeholder management, facilitation, communication, and decision-making skills.
Must be legally authorized to work in the United States.
Where required by assigned work, must be able to obtain and maintain a federal client badge and successfully complete a Public Trust background investigation.

Nice To Haves

Salesforce platform knowledge and MuleSoft experience.
CSPO, PSPO, Scrum, or comparable product certification.
Experience coordinating federal digital services, legacy-data extraction, and multi-environment deployments.
Experience with human-centered design and outcome-based product measurement.

Responsibilities

Define product vision, roadmap, release strategy, measurable outcomes, and success metrics.
Lead discovery, requirements development, prioritization, delivery, user acceptance testing, release readiness, adoption, and post-release evaluation.
Translate complex business needs into actionable user stories, acceptance criteria, functional specifications, and decision records.
Maintain a healthy backlog and facilitate planning, refinement, reviews, and stakeholder decision-making.
Manage dependencies, delivery risks, technical blockers, and cross-system impacts across SaaS, integration, and legacy environments.
Coordinate testing and deployment activities across multiple environments and teams.
Serve as the primary communication bridge among leadership, business stakeholders, users, architects, and engineering teams.
Use product metrics, user feedback, and operational data to evaluate value and guide priorities.