Product Manager

HEALTHSTREAM INC•Nashville, TN

2d•Hybrid

About The Position

HealthStream is a leader in healthcare workforce solutions, providing learning, clinical development, credentialing, and scheduling applications on healthcare’s #1 platform. The company aims to streamline tasks, improve performance, engagement, and safety, fostering a workplace where people flourish and care thrives. Joining HealthStream offers the opportunity to make a meaningful impact on healthcare by collaborating with talented professionals dedicated to innovation. The company provides competitive compensation, comprehensive benefits, and a supportive work environment that values creativity and collaboration. HealthStream's vision is to enhance healthcare quality by empowering care providers, a commitment upheld for over 30 years. As a HealthStreamer, individuals contribute to healthcare technology innovation and impact the industry. The culture is values-forward, offering mission-oriented work, a diverse and inclusive environment, and opportunities for career growth and continuous learning. The Product Manager role reports to the Director of Product Management and is responsible for the strategy, execution, and growth of one or more SaaS products. This role involves driving alignment across cross-functional teams (engineering, design, sales, marketing, customer success), building strong relationships with customers and business partners, setting product direction, conducting customer discovery, and using data and market insights to deliver measurable business outcomes.

Requirements

3–5 years of experience in software product management, with hands-on ownership of a SaaS application.
Demonstrated experience managing a SaaS product end-to-end, including roadmap ownership and cross-functional collaboration.
Strong track record of using data and customer research to drive product decisions.
Experience leading go-to-market efforts for product launches.
Excellent written, verbal, and presentation skills; you can communicate clearly to both technical and non-technical audiences.
Comfortable leading cross-functional teams and influencing without direct authority.
Bachelor's degree in business, marketing, technology, or a related field.
Requiring in-office presence two days per week.

Nice To Haves

Experience in healthcare technology or another regulated industry.
Familiarity with agile development practices and working alongside engineering teams.
MBA or advanced degree.

Responsibilities

Adhering to all HealthStream security policies, procedures, and assigned training.
Define and maintain a clear product vision and roadmap for your assigned product(s), grounded in customer insights, market data, and organizational priorities.
Conduct ongoing discovery including customer interviews, usability research, and competitive analysis to deeply understand user needs and market dynamics.
Translate strategy into a prioritized backlog, using data and a clear framework to make tough tradeoff decisions.
Define product direction and partner with the Product Owner to ensure development alignment from discovery through delivery.
Define and track key product metrics (adoption, retention, revenue impact), using insights to continuously improve your products.
Manage the full product lifecycle — from ideation and scoping through launch, iteration, and sunset.
Lead product launches end-to-end, partnering with marketing and sales to drive awareness, adoption, and revenue.
Develop internal training, sales enablement materials, and customer-facing resources to support successful rollouts.
Identify market opportunities including conferences, industry events, and partnerships that can accelerate growth.
Drive alignment across cross-functional teams around a shared product direction, building consensus and momentum through influence and relationships.
Build strong relationships with customers, partners, and internal stakeholders, acting as a trusted voice of the product.
Manage and grow strategic business partner relationships, including evaluating new partnerships and supporting contract negotiations with leadership and legal.