Product Manager

LanguageLine Solutions

1d • Remote

About The Position

At Health Advocate, we’re on a mission to simplify healthcare and guide people through one of the most complex systems they will ever encounter. We don’t build products for the sake of features — we deliver market-driven, user-centered digital solutions that make healthcare navigation clearer, easier, and more human. As a Product Manager, you’ll play a critical role in shaping products that directly support our mission. This isn’t a ticket-taking or feature-order role — you’ll partner closely with stakeholders, voice the needs of the market and end user, and translate validated problems into thoughtful, well-executed product outcomes.

Requirements

• 3–5 years of product management experience, preferably in healthcare, health technology, or B2B environments
• Hands-on experience applying Pragmatic product management principles (Pragmatic training strongly preferred)
• Proven ability to define product strategy and write detailed user stories with acceptance criteria
• Deep experience defining user journeys, user experiences, and UI requirements
• Takes initiative and owns products from discovery through delivery
• Comfortable defining problems, challenging assumptions, and making tradeoffs
• Actively uses generative AI tools as a productivity aid, creative partner, or learning resource
• Open and curious about emerging technologies and industry trends
• Effectively partners with stakeholders across Technology, Marketing, Sales, and Operations.
• Clearly translates complex ideas into actionable insights and decisions.

Nice To Haves

• Pragmatic Institute certification (PMC or higher)
• Jobs to Be Done (JTBD) research experience
• Rapid prototyping and customer feedback loops
• Familiarity with digital health, AI/ML-enabled products, or cloud-based platforms
• Data-informed product decision-making experience

Responsibilities

• Drive Market-Led Product Strategy: Apply Pragmatic Institute principles to ground product decisions in validated market evidence, buyer needs, and competitive insights.
• Translate Insight into Action: Conduct and synthesize market research, NIHITO activities, win/loss interviews, and customer input to define problems, buyer personas, and user journeys.
• Own the Product Roadmap: Define and maintain a prioritized roadmap that aligns market needs, customer value, and business strategy — clearly communicating tradeoffs and decisions.
• Define Clear, High-Quality Requirements: Write detailed product requirements and user stories with acceptance criteria that reflect a deep understanding of user experiences and workflows.
• Champion User Experience: Collaborate with UX Designers to define intuitive, user-centered interfaces and end-to-end journeys.
• Guide Delivery & Quality: Partner with Technology teams throughout development, evaluate technical options, perform acceptance QA, and ensure solutions meet business intent and quality standards.
• Measure & Improve: Define and track product success metrics (KPIs, OKRs) to assess product-market fit and identify opportunities for continuous improvement.
• Collaborate Across Teams: Act as the voice of the customer while working closely with Sales, Marketing, Data & Analytics, Technology, and Operations.
• Use AI as a Multiplier: Leverage generative AI tools to accelerate research, sharpen thinking, increase efficiency, and continuously improve your product craft.

Benefits

• Competitive Compensation: Salary range starting at $80,000 based on experience
• Remote-First Role: Work from home with periodic travel as needed
• Structured Onboarding: Standard HA onboarding plus additional product management training
• Career Growth: Opportunity to shape products, influence strategy, and grow your product leadership skills
• Purpose-Driven Work: Help create products that improve real healthcare experiences

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees