Product Manager

Genesis10•Kerrville, TX
•$80,000 - $150,000•Onsite

About The Position

Genesis10 is currently seeking a Product Manager for a permanent position with a National Retail Chain located in Kerrville, TX. As a Product Manager, this individual contributor role leads and supports product innovation for omnichannel, customer-facing digital experiences across customer and associate journeys. This role owns and helps execute key aspects of the product roadmap by defining user needs, identifying opportunities, prioritizing enhancements, and delivering successful business outcomes. The position drives seamless interactions across critical touchpoints while ensuring operational backend processes are efficient, reliable, and scalable.

Requirements

  • Bachelor's Degree or equivalent combination of education and/or experience
  • 2 years of experience in product management, business analysis, digital product support or similar work
  • Knowledge of UI and UX design methodologies, prototypes and/or wireframes
  • Experience in optimizing product features after release through data-driven iteration
  • Strong technical aptitude and experience supporting the implementation, configuration, integrations or enhancement of digital products or large-scale solutions
  • Strong AI data literacy and awareness of AI project life cycles, vendor governance, model risks and compliance standards
  • Understanding of project management concepts, including project initiation, gathering user requirements, and providing timelines
  • Intermediate proficiency with MS Word, Excel and PowerPoint

Nice To Haves

  • Experience with product analytics platforms such as Google Analytics, Dynatrace, or similar tools
  • Experience in Salesforce Commerce Cloud, Newstore and their partner ecosystem
  • Knowledge of data privacy, security, or compliance considerations relevant to digital products
  • Knowledge of Agile Framework
  • Proficiency in Jira, Confluence and Lucidchart
  • Experience contributing to business cases, presentations, or recommendations for stakeholders

Responsibilities

  • Lead and support the management and continuous enhancement of assigned product features and initiatives to improve digital experiences and drive business outcomes
  • Define and analyze metrics that help measure product performance and success
  • Explore, validate, and execute ideas and solutions for product improvements
  • Collaborate with stakeholders across the company to understand business needs and develop recommendations
  • Research product and industry trends, preparing data to support business decisions and providing recommendations based on analysis
  • Translate requirements into design documents and process flow charts
  • Support backlog management and help prioritize features based on customer research, business goals, and engineering capacity
  • Facilitate launching new or enhanced products through testing, communication strategy, training, and overall support
  • Participate in scrum duties such as test ideation validation, story grooming, sprint planning, and user acceptance testing
  • Own the day-to-day support and continuous improvement of digital products and systems
  • Operate effectively in a cross-functional team, partnering with business leads, engineering, design, operations, and support teams

Benefits

  • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
  • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
  • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
  • Behavioral Health Platform
  • Medical, Dental, Vision
  • Health Savings Account
  • Voluntary Hospital Indemnity (Critical Illness & Accident)
  • Voluntary Term Life Insurance
  • 401K
  • Sick Pay (for applicable states/municipalities)
  • Commuter Benefits (Dallas, NYC, SF, and Illinois)
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