Product Manager

Clair•New York, NY

22d•Hybrid

About The Position

Clair is on a mission to create financial freedom for America's workers by giving them a digital banking platform that allows them to get paid as soon as they clock out of work. Clair embeds its products within the scheduling, workforce management, and payroll apps that workers already use. This role will focus on bringing one of Clair's next products to life, starting early in the product journey from concept to a real-world product. The role requires navigating ambiguity, making decisions with imperfect information, and working collaboratively to build, test, learn, and iterate quickly. As an embedded fintech company, product decisions must balance user needs, partner priorities, and internal business demands within a regulated environment. The Product Manager will work closely with engineering, design, data, finance, regulatory, operations, go-to-market, and partner teams. The ideal candidate is a builder comfortable with ambiguity, thinks outside the box, and is not afraid to try new things, learning quickly from failures.

Requirements

3+ years of product management experience, ideally with experience building new products or features from the ground up.
Experience working in consumer fintech, neobanking, financial services, or another complex and regulated industry is preferred.
Comfortable operating in ambiguity; you can create clarity and momentum without needing every decision, process, or path defined for you.
Strong product instincts paired with a willingness to test those instincts quickly and learn when you're wrong.
Experience balancing multiple stakeholder needs while maintaining a clear point of view about what is best for the user and product.
Deep empathy for how Americans use financial products and an interest in how financial products can meaningfully impact people's lives and financial wellbeing.
Experience partnering closely with design teams and a strong ability to articulate product preferences, user needs, and tradeoffs.
Comfort working with engineers, data teams, and technical systems—even if you're not the most technical person in the room.
Strong data fluency and experience using quantitative and qualitative insights to inform product decisions.
Excellent communication and stakeholder management skills, with the ability to bring people along when the answer or path forward isn't immediately obvious.
Comfort advocating for a product strategy or roadmap, including upward with senior leadership.
A strong sense of ownership and accountability—you see problems through rather than waiting for someone else to solve them.
A startup mindset: resourceful, adaptable, practical, and energized by building something that doesn't already exist.

Nice To Haves

Understanding of or curiosity about lending systems, underwriting, payments, risk management, or other financial infrastructure is highly preferred.

Responsibilities

Identify, evaluate, and help define opportunities for new Clair products and experiences, often before the problem or solution is fully understood.
Define and execute product strategy and roadmaps in ambiguous, fast-moving environments.
Partner closely with engineering and design to move quickly from concept to experiment to product, balancing speed with thoughtful execution.
Build, test, learn, and iterate quickly—knowing when to invest further and when to fail fast and move on.
Balance user experience and needs with partner priorities, business requirements, and the realities of operating an embedded fintech product.
Spend time with partner management and go-to-market teams to identify new opportunities, uncover unmet needs, and develop new product concepts when necessary.
Develop a deep understanding of Clair users through feedback, behavioral data, research, and direct conversations—and push for new ways to learn when existing data isn't enough.
Work closely with data and analytics teams to develop hypotheses, evaluate product performance, and make informed decisions without becoming paralyzed by incomplete data.
Collaborate with design and support teams to create intuitive, elegant experiences that help users understand and confidently engage with financial products.
Partner with regulatory, finance, operations, and other internal stakeholders to navigate complex requirements without losing sight of the user experience.
Bring the voice of the customer into product strategy, roadmap discussions, and day-to-day product decisions.
Analyze market trends, emerging customer needs, and the broader fintech landscape to identify opportunities for innovation and new business lines.
Advocate for your product and point of view, including with senior leadership, while remaining open to feedback and willing to change your mind when new information emerges.
Take ownership from problem identification through launch and iteration—you won't just recommend what should happen; you'll help make it happen.