Product Manager

GlobalFoundries•Santa Clara, CA

9d•$145,000 - $239,000

About The Position

MIPS, a GlobalFoundries company, is building a modern ecommerce platform for customers, partners, and developers to discover, evaluate, purchase, and manage MIPS products and services. The platform will support digital goods—including software, licenses, documentation, training, and support—as well as physical goods requiring inventory coordination, fulfillment, logistics, tax handling, and import/export compliance. The Product Manager / Product Owner will own the ecommerce roadmap, requirements, and backlog. The role translates business goals, customer workflows, operational constraints, and compliance needs into prioritized deliverables for engineering and implementation partners. It works across internal functions and external commerce, payment, logistics, and fulfillment partners to launch and scale a reliable, compliant, measurable, and easy-to-use platform. The role offers the opportunity to define the commerce foundation for digital delivery, physical fulfillment, secure customer access, global compliance, and scalable commercial operations. MIPS describes its team as fast-growing, small, agile, and flat, with substantial autonomy and support from experienced hardware and software engineers. The role includes a competitive benefits package, including medical, dental, vision, retirement savings, and paid leave.

Requirements

At least 8 years of experience in product management, product ownership, ecommerce, digital platforms, enterprise software, marketplace platforms, or commerce operations, including translating complex business and operational requirements into delivered product capabilities.
Experience with ecommerce capabilities such as product catalogs, pricing, cart and checkout, payments, subscriptions or renewals, tax calculation, invoicing, customer accounts, order management, and analytics.
Working knowledge of physical-goods supply chain and fulfillment processes, including inventory coordination, shipping methods, carrier integration, returns, replacements, and post-purchase support.
Familiarity with sales tax, VAT, import/export restrictions, export controls, restricted-party screening, product classification, invoicing, and global commerce audit requirements.
Strong fluency with modern software delivery practices, agile product ownership, systems integration, API-based platforms, identity and access management, security, data privacy, and usage analytics.
Experience working with external vendors or partners such as ecommerce platform providers, payment processors, tax engines, ERP or CRM systems, logistics partners, fulfillment providers, or systems integrators.
Exceptional communication and stakeholder management skills across engineering, central functions, business leaders, customer-facing teams, and external partners.

Nice To Haves

The posting welcomes candidates who may not meet every qualification; no specific preferred qualifications are stated.

Responsibilities

Own and continuously refine the ecommerce product backlog, including epics, features, user stories, and acceptance criteria across catalog, pricing, cart, checkout, payments, tax, fulfillment, entitlement, support, and account management.
Build and maintain a rolling 12–18 month ecommerce roadmap aligned with commercial priorities, product launches, customer needs, channel strategy, and operational readiness.
Understand customer purchasing journeys, partner workflows, sales operations, support needs, and internal fulfillment processes, and translate those insights into product requirements.
Lead agile planning and delivery with cross-functional teams to ship commerce capabilities such as product configuration, quote-to-order workflows, license delivery, payment processing, order tracking, returns or replacements, and customer self-service.
Define requirements for digital delivery, software licensing, entitlement management, documentation access, training content, and support offerings, as well as physical-goods inventory visibility, shipping, logistics, and post-purchase service.
Work with finance, tax, legal, security, and compliance teams to capture requirements for sales tax, VAT, invoicing, export controls, import restrictions, restricted-party screening, product classification, data privacy, and auditability.
Coordinate beta programs, pilot launches, and partner integrations with commerce platform vendors, payment providers, tax engines, fulfillment providers, logistics partners, and systems integrators.
Collaborate on launch readiness, enablement, communications, reporting, support processes, and ongoing platform adoption.
Define and track success metrics for conversion, activation, order accuracy, fulfillment cycle time, entitlement delivery, payment success, support volume, compliance exceptions, and revenue influence; use data to improve the platform.
Build working relationships with engineering, IT, security, finance, tax, legal, supply chain, sales operations, customer support, product marketing, and external partners.
Perform activities safely and responsibly and support Environmental, Health, Safety & Security requirements and programs.