Sr. Product Manager

NetApp, Inc.

1d • $196,350 - $292,600

About The Position

NetApp is seeking a dynamic and experienced Senior Product Manager to lead the development of the Keystone Partner Service Offerings, with a specific focus on lifecycle management and onboarding new subscriptions. This role is pivotal in driving NetApp’s strategic partner-led growth in the Storage as a Service (STaaS) market, ensuring seamless integration, scalability, and customer satisfaction.

Requirements

• Bachelor’s degree in Business, Computer Science, or related field; MBA preferred.
• Minimum 7-10 years of product management experience, with a focus on subscription-based services and lifecycle service programs.
• Proven track record of successfully managing complex product portfolios and driving significant business growth.
• Strong understanding of the STaaS market and subscription-based business models.
• Excellent leadership, communication, and collaboration skills.

Nice To Haves

• Experience with AI-driven customer experience solutions is a plus.

Responsibilities

• Define and execute a comprehensive product strategy for the Keystone partner service offering, focusing on lifecycle management and subscription onboarding.
• Develop and maintain a structured and authoritative service catalog for partner-based as a Service offerings that include Keystone Storage as a Service, ensuring all capabilities, service tiers, and configurable options are clearly defined and easily discoverable.
• Design and implement efficient, automated onboarding processes for new partners, new subscriptions, enhancing partner and customer experience and operational efficiency.
• Lead initiatives to embed AI-driven customer and partner interactions, improving velocity, insights, and support through automation and recommendations.
• Work closely with the partner organization, engineering, sales, and marketing teams to align product development with business objectives and market demands.
• Monitor industry trends, competitor strategies, and customer feedback to inform product decisions and maintain competitive advantage.
• Establish and track key performance indicators (KPIs) to measure success throughout the Keystone lifecycle, driving continuous improvement.
• Be ready to lead strategic projects and initiatives to enhance other all areas of the subscription lifecycle.

Benefits

• Health Insurance
• Life Insurance
• Retirement or Pension Plans
• Paid Time Off
• various Leave options
• employee stock purchase plan
• restricted stocks (RSU’s)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior