Product Manager

Innovative Systems•Pittsburgh, PA
•Hybrid

About The Position

Innovative Systems is seeking a detail-oriented Product Manager reporting to the Head of Product. The role leads product direction for data quality, customer sanctions, watchlist, and payment screening capabilities. The Product Manager turns complex customer problems into product strategy, measurable outcomes, roadmaps, and clear requirements, balancing user value, business impact, technical feasibility, risk, and delivery speed. The position owns the end-to-end product lifecycle, from discovery and strategy through delivery, launch, adoption, measurement, and ongoing improvement. It involves direct customer engagement and close collaboration with engineering, design, operations, sales, marketing, and domain experts. The role also assesses market opportunities and communicates product decisions and outcomes to executive, commercial, technical, and customer audiences. The position is based at Innovative’s Pittsburgh headquarters with a hybrid schedule of two office days per week. Remote work may be considered for candidates in Florida, Georgia, Illinois, Maryland, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Texas, Utah, and Washington, D.C. Infrequent travel for customer visits and industry conferences may be required, representing less than 5% of work time. Work visa sponsorship is not available.

Requirements

  • At least 5 years of product management experience building and evolving complex B2B, enterprise, SaaS, data, workflow, fintech, or other regulated products.
  • Demonstrated ownership of products across discovery, strategy, roadmapping, requirements, delivery, launch, adoption, and optimization.
  • Strong customer discovery skills, including interviewing users, identifying unmet needs, testing assumptions, and synthesizing qualitative and quantitative insights.
  • Excellent product requirements and writing skills, including translating ambiguous problems into clear outcomes, requirements, user stories, acceptance criteria, and decisions.
  • Experience partnering with engineering and design to explore solutions, evaluate technical tradeoffs, manage scope, and deliver iteratively.
  • Experience using data and analytics to establish KPIs, assess product performance, measure launches, and guide prioritization and continuous improvement.
  • Familiarity with AI and machine-learning applications in workflow automation, decision support, screening optimization, or investigations.
  • Experience leading go-to-market readiness and collaborating with sales, marketing, customer success, operations, and support.
  • Ability to understand complex customer, technical, operational, and regulatory contexts and translate them into simple, usable product experiences.
  • Excellent communication and influence skills across technical and non-technical stakeholders, including executives and customers.
  • Collaborative mindset with a strong sense of ownership, accountability, and curiosity.
  • Ability and interest to rapidly develop working knowledge of the domain and relevant compliance expectations.
  • Bachelor’s degree or equivalent experience.
  • Infrequent travel may be required for customer visits and industry conferences, representing less than 5% of total work time.

Nice To Haves

  • Product management experience in data quality, AML, sanctions, KYC, fraud, compliance, financial crime, payments, fintech, banking, or another regulated domain.
  • Knowledge of data quality, AML regulations, global sanctions programs, PEP screening, adverse media, or customer and payment screening workflows.
  • Experience with name, transaction, watchlist, or sanctions screening products.
  • Understanding of fuzzy matching, false-positive reduction, entity resolution, identity matching, or screening workflow optimization.
  • Experience using SQL, BI tools, product analytics platforms, or experimentation methods to answer product questions.
  • Hands-on experience using FinScan or similar data quality, AML, or sanctions screening tools.
  • Experience working with external data providers, technology partners, or platform ecosystems.
  • Prior work in a regulated organization or exposure to risk, legal, compliance, or audit processes.
  • CAMS certification or another relevant professional credential.

Responsibilities

  • Own the end-to-end product lifecycle, from opportunity discovery and strategy through roadmap development, requirements, launch, adoption, and continuous improvement.
  • Lead product discovery by interviewing customers and users, mapping workflows, testing assumptions, and validating problems and solution concepts before committing significant delivery resources.
  • Define product vision, strategy, value proposition, and measurable outcomes aligned with customer needs and company objectives.
  • Partner with engineering, design, operations, sales, marketing, and domain experts to shape solutions, make tradeoffs, and deliver valuable increments.
  • Translate complex needs into product requirements, user stories, acceptance criteria, and decision-ready context while supporting collaborative solution design.
  • Define and monitor product KPIs, including adoption, engagement, customer value, screening effectiveness, false-positive rates, throughput, latency, and operational efficiency; use insights to guide iteration.
  • Lead release and go-to-market readiness, including launch planning, customer onboarding, enablement, feedback collection, and post-launch assessment.
  • Assess market trends, competitors, partner capabilities, and emerging technologies to identify differentiation and growth opportunities.
  • Communicate product strategy, priorities, progress, outcomes, and tradeoffs to executive, commercial, technical, and customer audiences.

Benefits

  • Generous time-off
  • Tuition reimbursement
  • Volunteer service time-off
  • Charitable gift-matching
  • Profit-sharing
  • 401K match
  • Diverse, multi-cultural, and welcoming teams with opportunities to find mentors and connect with colleagues
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