Product Manager

SHI International Corp.•Austin, TX

2d•$135,000 - $165,000•Hybrid

About The Position

The Product Manager is responsible for developing and executing product strategies and roadmaps that align with SHI's vision and business goals, collaborating with cross-functional teams to ensure successful delivery and customer satisfaction. This role involves conducting market research, gathering product requirements, leading beta programs, monitoring product performance, and supporting go-to-market strategies, while staying informed of industry trends and providing training and demonstrations for product capabilities. This position is required to report to the Austin, TX or Somerset, NJ office location on a hybrid basis.

Requirements

Ability to lead business discovery by defining the business problem, desired outcomes, success metrics, and scope boundaries that drive prioritization and demand packaging. — Intermediate
Strong understanding of product management principles including intake governance, discovery frameworks, and value-driven prioritization across the demand lifecycle. — Intermediate
Ability to independently gather, structure, and translate complex business requirements, assumptions, dependencies, and success criteria into execution-ready demand packages. — Intermediate
Proficiency in utilizing Atlassian tools such as Jira Product Discovery, Jira, and Confluence, or similar product management platforms to manage intake, track discovery progress, and maintain backlog quality. — Intermediate
Experience conducting market research, performing competitive analysis, and gathering customer feedback to inform product discovery, business cases, and transformation strategy. — Intermediate
Completed Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field (or equivalent experience).
5–8 years of experience in product management, business product ownership, business analysis, consulting, transformation, or technology-enabled change.
Ability to travel to SHI, Partner, and Customer Events
Ability to travel 25%

Nice To Haves

Supporting enterprise transformation, operating model change, business process optimization, or digital modernization initiatives.
Experience with CRM, ERP, Planview, ServiceNow, Workday, WMS, Palantir, or similar enterprise platforms.
Proficiency with prioritization frameworks such as RICE, MoSCoW, value-versus-effort matrices, or weighted scoring models.
Experience with data-driven decision-making, KPI analysis, dashboards, or A/B testing methodologies.
Knowledge of design thinking, service design, or human-centered design principles.
Experience with business process optimization, process mapping, or operating model design.
Financial and business acumen, including business case development, ROI analysis, and unit economics.
Familiarity with AI, cloud technologies, and modern digital transformation tools and their impact on business outcomes.
Experience facilitating workshops, design sprints, or cross-functional discovery sessions.
Experience working in matrixed, cross-functional, or global environments.
Experience with Jira Product Discovery or similar product discovery and backlog management tools.
Experience with sales processes, marketing processes, or go-to-market transformation initiatives.

Responsibilities

Lead stakeholder discussions for intake, discovery, problem definition, scope alignment, and prioritization.
Define and document business problems, desired outcomes, success metrics, value drivers, assumptions, dependencies, and scope boundaries.
Evaluate and qualify incoming transformation requests for business alignment, readiness, expected value, feasibility inputs, and cross-functional impact.
Create execution-ready demand packages that enable Program Management, Architecture, Solution teams, and delivery partners to proceed with clear context.
Partner with Architecture and Solution teams to provide business context for rough order of magnitude (ROM) estimates and technical solutioning.
Facilitate trade-off discussions based on business value, risk, urgency, readiness, and strategic alignment.
Prepare recommendations, business cases, and decision-ready materials for prioritization forums.
Maintain visibility into assigned demand items, discovery status, risks, decisions, dependencies, and value realization inputs.
Collaborate with Program Managers and Project Managers to ensure a seamless handoff from discovery into planning and delivery governance.
Drive continuous improvement of product discovery processes, intake standards, templates, and business-facing communication within the Transformation Office.
Support adoption and change readiness by clarifying stakeholder impacts, business outcomes, and success measures.