Product Manager - T2

CAA Club Group•Los Angeles, CA

1d•Hybrid

About The Position

Creative Artists Agency (CAA) is seeking a Product Manager to join its Product Management team and contribute to CAA’s IT organization. As CAA continues to expand its footprint in the sport and entertainment industry and grow globally, there is an increasing need to implement applications supporting its diverse customers, including clients, agents, executives, assistants, and business partners. The Product Management team is focused on implementing technology products to drive productivity and effectiveness for its customers, with an obsession for delivering intuitive products that embody CAA’s culture. The ideal candidate is curious, creative, and driven, highly adaptable, enjoys solving problems, and can collaborate effectively across diverse stakeholder groups. This role offers an opportunity to grow expertise across the full product lifecycle, from contributing to product vision and roadmap planning to supporting ongoing product delivery and customer feedback loops.

Requirements

4+ years of experience in product management managing products at all stages of the digital product life cycle (early-stage products, mature digital products, and late-stage products) and accountable for the voice of the product(s) you own and the customers you support.
2+ years’ experience working with products using Scaled Agile practices (e.g. SAFe) and operating in Scrum-based Agile teams.
Strong experience in Jira, Confluence, and Github.
Proficient with Chrome developer tools or similar in other browsers to test product features and troubleshoot bugs.
Curious and eager to learn, especially about new business domains and workflows, and you are eager to expand your areas of expertise.
Experience handling sensitive company information and protecting systems and data through security awareness.

Nice To Haves

Experience in the music industry is preferred.

Responsibilities

Quickly develop a deep understanding of products you will lead, including the business domains and workflows that these products support.
Manage products from vision to launch (and on-going support) delivering features iteratively to provide the expected business outcomes.
Collaborate and coordinate with other product managers in the team to ensure alignment across products and product lines.
Participate actively in our cross-functional SAFe Agile Release Train (ART), taking on the roles of Feature Owner and agile team Product Owner.
In the Scaled Agile ART, collaborate closely with senior product managers and domain leads, contributing to planning intervals and supporting alignment across product teams.
Actively engage in relevant ART ceremonies (including PO Sync and PI Planning).
Support knowledge sharing and peer collaboration within the product team.
Contribute to broader business and IT initiatives that support the continued growth of CAA.
Create product roadmaps and work closely with business leaders and our engineering teams to deliver new products and feature enhancements.
Orchestrate the work of our engineers throughout the development cycle to deliver the highest quality products.
Work with our UX/UI Design team to design simple and intuitive product experiences.
Work closely with our corporate stakeholders to ensure that their compliance, data privacy, financial and HR requirements are represented during product development.
Have deep understanding and empathy for customer needs, using user research and creative feedback mechanisms to validate product hypotheses and optimal product solutions. This will include working with our Service Delivery team to elicit their input on new product features.
Be data-driven and use data to decide the best opportunities that deliver the most business impact.