PRODUCT MANAGER- CLIENT MASTER DATA- REMOTE

Compass Group•ATLANTA, GA

4d•Remote

About The Position

We are CDAI—the data and artificial intelligence engine of Compass Group North America. We design and deliver custom, in-house solutions tailored to the unique complexities of food service and hospitality. Our work is grounded in strong data foundations, layered with AI to enhance forecasting, streamline operations, and enable better, faster decision-making across Compass Group. With deep integration into the business and a commitment to white-glove service, CDAI empowers associates, clients, and customers through innovative, future-forward technologies. At Compass Group, our Master Data Management (MDM) team is at the heart of driving data excellence across our organization. We are committed to fostering a diverse, equitable, and inclusive workplace where innovative ideas and collaboration thrive. We are currently seeking a highly skilled and motivated Product Manager to join our Client domain team and lead initiatives to create and maintain a client master. If you're passionate about data, enjoy strategic challenges, and want to make a significant impact, we want to hear from you! As a Client Product Manager, you will play a crucial role in shaping our MDM product strategy and driving the successful delivery of solutions related to client data management. You will be responsible for defining and executing the product roadmap, collaborating with cross-functional teams, and ensuring alignment with enterprise goals. Your expertise in data management principles and your ability to lead complex projects will be key to your success in this role.

Requirements

5+ years in IT product management, focusing on Master Data Management or related disciplines.
Minimum 4 years as a Product Manager.
Experience working with vendor or client/customer data creation and maintenance is highly desirable.
Strong knowledge and experience with the Scaled Agile Framework (SAFe).
Proven ability to manage cross-functional teams and lead complex enterprise projects.
Exceptional knowledge of data management best practices, including MDM concepts, data governance, and data quality frameworks.
Familiarity with product management tools such as ADO, ServiceNow and Miro.
Excellent communication, interpersonal, and presentation skills. Experience presenting to non-technical and technical stakeholders.
Strong analytical and problem-solving abilities, with a keen attention to detail and the ability to use data and metrics to drive product decisions.

Nice To Haves

CRM experience is a plus.
Experience with sales and client onboarding processes is highly desirable.
Understanding Contract management and customer hierarchies is a plus.
SAFe certification (e.g., SAFe Agilist, SAFe Product Owner/Product Manager) is highly desirable.
Experience in the food industry or similar is highly desirable.
Experience with Business Process Automation tools is a plus.

Responsibilities

Develop and maintain a comprehensive Client data strategy and roadmap that aligns with our organization's data management goals and objectives.
Partner with data stewards, business users, and IT teams to gather requirements, understand the client business model, and ensure alignment with business objectives. Validate features, execute system and solution demos, and focus on delivering business value.
Facilitate effective communication and collaboration across teams to drive product development and manage product changes and updates.
Create training materials and conduct sessions to educate users on products, processes, and best practices.
Define product vision, goals, and key performance indicators (KPIs) to drive continuous improvement and innovation. Lead story creation and requirement definition for the client team.
Work closely with development teams to ensure technical feasibility and alignment with product requirements.
Oversee the end-to-end product lifecycle using SAFe methodologies, from concept and design to implementation and support. Manage product backlogs, prioritize features and enhancements, and ensure timely delivery of solutions.
Provide coaching and mentoring to development teams on SAFe Agile principles and practices. Participate in Agile ceremonies such as PI planning, feature grooming, and retrospectives.
Efficiently manage multiple product development epics and features, ensuring successful outcomes. Oversee new features, enhancements, and launches while tracking key milestones to ensure timely delivery and strategic alignment.