Product Manager

Zipcar • Parsippany-Troy Hills, NJ

2d • $120,000 - $160,000 • Onsite

About The Position

As Senior Product Manager, your mission is to build, manage, and enhance our core platform and user experience across all of Zipcar’s mobility solutions. In this role as Senior Product Manager, you will lead the design and development of new tools and services that enhance our member experience.

Requirements

• Over 5 years of experience in software product management. Platform or technical product management background preferred
• Bachelor’s degree in Computer Science or related Engineering field, or a related business field
• Ability to define technical platform requirements that connect to business needs using data to formulate hypothesis
• Partner with engineering teams to prioritize backlogs, writing clear user stories that articulate desired customer functionality
• Acts as a consultant for business verticals, being able to quickly grasp key objectives and translate these into billing service requirements
• Excellent written and verbal communication skills
• Experience leveraging business intelligence platforms for data-driven decision making

Nice To Haves

• Familiarity with financial accounting principles, billing services and processes are a plus

Responsibilities

• Build a vision and own mission critical applications within Zipcar’s platform and mobile applications
• Partner with engineering to define product requirements and operational processes to scale Zipcar’s core technology platform in support of short-term and longer-term goals
• Design and implement end-to-end billing experiences across Zipcar’s platform including capabilities to support various pricing models, billing types, receivables management, reporting and analytics
• Identify key partners and vendors, both business and technical, to support platform services strategies
• Own and drive initiatives across mobile app and internal tools, with the ability to quickly prototype designs and iterate with UX teams
• Partner with key internal stakeholders to drive improvements to platform health and member success KPIs that span platform and core user experience (e.g. funnel conversion, chargeback rate, etc.).

Benefits

• Competitive Medical, Dental, Vision, Life and Disability Inurance and other voluntary benefits through our parent company, Avis Budget Group
• Generous paid time off, including holidays, vacation, personal, sick, volunteer and Parental Leave options
• Tax-free benefit for public transportation or parking expenses
• Bicycle Reimbursement program
• 401(k) Retirement Plan with company matched contributions
• Free Zipcar Membership and other employee discounts, including discounts on renting and buying Avis/Budget cars
• Community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior