Product Manager in Los Angeles, CA.

U.S. Bank National Association•Los Angeles, CA

12h•$134,534 - $182,900•Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. U.S. Bank is seeking the position of Product Manager in Los Angeles, CA. Essential Responsibilities: The Product Manager will be responsible for driving software product vision, planning and development to deliver on our human-plus-digital product strategy. This role will plan and manage information technology projects, providing guidance across product release activities such as value driven roadmap creation, analysis, review, development, implementation, enablement, go-to-market and monitoring of new or revised systems. The Product Manager will create and execute roadmaps to enhance workflows and manage end-to-end project delivery throughout the product lifecycle, from inception to end-of-life. The Product Manager will perform post-release data analysis to measure performance of the released features and plan the upcoming product improvements. Essential responsibilities include acting as a liaison for product release, implementation, performing analysis to support business line strategies and objectives, and defining technical product outcomes and Objectives and Key Results (OKRs) to prioritize features and epics. The role involves breaking down engineering and development work into actionable steps to facilitate product discovery, design, development and delivery. The Product Manager will manage the full technical product lifecycle, drive the product roadmap leveraging OKRs, and integrate with network providers (Visa, Mastercard, Amex), Plaid API and webhooks to import transactions from thousands of financial institutions while automatically assigning transactions to cardholders. The role also includes designing workflows to import real-time authorizations, flag duplicate transactions and matching posted transactions with the correct authorizations, aligning on priorities and timelines with banking partners, analyzing critical interdependencies among software product system elements, and planning technical solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability principles. The role includes providing a platform to process foreign exchange transactions to ensure accuracy in spend reconciliation. The Product Manager will partner with ERP and GL Accounting software and aggregators like QuickBooks Online, Tray, Merge, and NetSuite to build automatic transaction sync workflows. The role includes reviewing ERP product offerings, reviewing API specifications and mapping, testing end-to-end integration and conducting product demos to sync card transaction data, Expenses, transactions, Bills and Journal Entries with client’s GL Accounting. The Product Manager will identify, analyze, and interpret business data to meet business needs, define user experience (UX) while aligning with digital, technology, and business strategy, and prioritize technical product development opportunities to establish the product vision, charter, and roadmap. The Product Manager will collaborate with agile teams, experience design, technology, and risk partners to create technical products that achieve business and customer outcomes while managing technical features, reducing technical debt, and modernizing existing products. The Product Manager will also showcase upcoming feature releases in on-site customer conferences, gather feedback from customers on prototypes and subsequently design solutions. Position may allow working from home within commuting distance of the worksite location. Multiple Positions.

Requirements

Bachelor’s degree in Information Management plus 5 years of progressive post-baccalaureate experience as a Product Manager, Business Analyst, or related.
5 years of experience with translating business requirements into actionable product specifications, epics, user stories, and technical documentation.
5 years of experience driving UX-focused improvements by delivering customer demos and training.
5 years of experience gathering feedback and translating insights into enhanced user experiences.
5 years of experience planning, designing, and managing product roadmaps.
5 years of experience designing, implementing, and automating workflows.
5 years of experience leading cross-functional teams in Scrum environments.
5 years of experience standardizing and continuously improving Scrum processes.
5 years of experience collaborating with client stakeholders and product teams to clarify user needs.
5 years of experience delivering intuitive UX solutions for end users.
5 years of experience analyzing data to measure KPIs, track feature adoption, and support data-driven product decisions using SQL, Metabase, and Google Analytics.
5 years of experience documenting API specifications and integrating with REST API modules.
5 years of experience utilizing Jira, Confluence, Figma, and workflow automation platforms to manage projects, features, and product adoptions.
5 years of experience working with Card/Spend/Expense management products and financial technology services.
5 years of experience working with off-shore teams across time-zones.
5 years of experience leading live demos with customers.
5 years of experience working with agile teams.
5 years of experience importing transactions from financial institutions.
Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Nice To Haves

Position may allow working from home within commuting distance of the worksite location.

Responsibilities

Driving software product vision, planning and development to deliver on our human-plus-digital product strategy.
Planning and managing information technology projects, providing guidance across product release activities such as value driven roadmap creation, analysis, review, development, implementation, enablement, go-to-market and monitoring of new or revised systems.
Creating and executing roadmaps to enhance workflows and manage end-to-end project delivery throughout the product lifecycle, from inception to end-of-life.
Performing post-release data analysis to measure performance of the released features and plan the upcoming product improvements.
Acting as a liaison for product release, implementation, performing analysis to support business line strategies and objectives, and defining technical product outcomes and Objectives and Key Results (OKRs) to prioritize features and epics.
Breaking down engineering and development work into actionable steps to facilitate product discovery, design, development and delivery.
Managing the full technical product lifecycle, driving the product roadmap leveraging OKRs, and integrating with network providers (Visa, Mastercard, Amex), Plaid API and webhooks to import transactions from thousands of financial institutions while automatically assigning transactions to cardholders.
Designing workflows to import real-time authorizations, flag duplicate transactions and matching posted transactions with the correct authorizations.
Aligning on priorities and timelines with banking partners.
Analyzing critical interdependencies among software product system elements, and planning technical solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability principles.
Providing a platform to process foreign exchange transactions to ensure accuracy in spend reconciliation.
Partnering with ERP and GL Accounting software and aggregators like QuickBooks Online, Tray, Merge, and NetSuite to build automatic transaction sync workflows.
Reviewing ERP product offerings, reviewing API specifications and mapping, testing end-to-end integration and conducting product demos to sync card transaction data, Expenses, transactions, Bills and Journal Entries with client’s GL Accounting.
Identifying, analyzing, and interpreting business data to meet business needs.
Defining user experience (UX) while aligning with digital, technology, and business strategy.
Prioritizing technical product development opportunities to establish the product vision, charter, and roadmap.
Collaborating with agile teams, experience design, technology, and risk partners to create technical products that achieve business and customer outcomes while managing technical features, reducing technical debt, and modernizing existing products.
Showcasing upcoming feature releases in on-site customer conferences, gathering feedback from customers on prototypes and subsequently designing solutions.

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
Pension