Product Manager

Perseus Group, Constellation Software

1d•$117,000 - $143,000•Remote

About The Position

ASPEN by Charter is a leading provider of all-in-one dealership management software, helping equipment dealerships across North America run more efficiently, increase profitability, and scale with confidence. With over 40 years of industry experience, our platform and integrated solutions streamline sales, service, parts, rentals, reporting, and customer engagement from a single, connected system. Part of Constellation Software, ASPEN delivers mission-critical solutions trusted by hundreds of dealerships across agriculture, rural lifestyle, construction and golf & turf industries, enabling them to simplify operations and achieve long-term growth. We are seeking a disciplined and passionate Product Manager to improve customer satisfaction by: Driving product enhancements based on customer feedback Releasing more frequently and with minimal impact to customers Improving the visibility and predictability of enhancement requests and releases Mentoring our team in product management best practices

Requirements

Previous working experience as a Product Owner for software product
Bachelor’s degree or equivalent, preferably in Computer Science or another technical field
Knowledge of Agile process and principles; Certified Scrum Product Owner is a plus
Good understanding of cloud technologies and experience with SaaS model
User experience design experience (research, mapping opportunities, and developing concepts)
Strategic thinker driving long-term product vision; strong business acumen
Customer Centric: passionate about delivering value and improving customer experience
Strong sense of urgency: get things done’ mindset
Open to new ideas: high degree of intellectual curiosity, creativity, and willingness to experiment
Analytical: ability to digest a lot of information and convert into actionable insights
Goal driven ability to follow through and complete tasks to achieve specific goals
Conscientious: deliberate, self-disciplined, organized, and dependable
Assertive: directness in expressing oneself and in dealing with others
Excellent communicator with great people skills

Responsibilities

Own the research, ideation, development, launch, post-launch tracking, ongoing enhancements, and improvement of our dealer management system (ERP) to create strong outcomes for our customers and business
Gather customer feedback to define product vision, roadmap, and growth opportunities within the core product.
Develop business and product requirement documents to meet product strategies
Lead R&D teams to ensure the application delivers to requirements on time and meets business needs
Develop and manage relationships with manufacturers to create mutually beneficial partnerships and integrations on time
Drive adoption of new features, add-ons, and initiatives
Plan and prioritize product feature backlog and development for the product.
Drive consensus through customer focus groups
Provide backlog management, iteration planning, and elaboration of user stories
Lead planning for product releases, set expectations for delivery of new functionalities, and facilitate internal and external training
Evaluate competitors and the market for capabilities and emerging technology trends
Work collaboratively with Marketing to develop go-to-market strategies, core messaging, and enablement tools
Track and report on product metrics to measure success