Small Business Card Portfolio Performance Product Manager
About The Position
This job is responsible for managing the end-to-end product life cycle, including conducting market research and competitor analyses, determining product pricing, developing short and long-term strategies, identifying innovative opportunities to modernize product offerings and deliver a more unified customer experience, and adhering to the Product Risk Management policy. Job expectations may include ensuring that product management efforts are integrated with sales, marketing, operations, implementation, and customer service strategies. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Requirements
- Analytics exp
- project management exp
- Executive level presentation and PowerPoint skills
Nice To Haves
- Card exp
- Lending exp
Responsibilities
- Identifies and creates comprehensive plans for product development and deployment, including supporting the creation of sales training programs and marketing materials to educate clients and internal teams on product capabilities
- Oversees a set of products and maintains financials, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit margins
- Provides information on product trends to sales and marketing teams leveraging knowledge of product functionality, marketplace trends, and the competitive landscape
- Identifies opportunities to streamline or enhance product offerings to fit client's existing and future needs and support continued growth and operational excellence
- Manages risk through implementing and monitoring effective controls in partnership with key support partners
- Partners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption rates
- Own end-to-end portfolio performance management, delivering actionable insights that drive client acquisition, engagement, retention, and overall portfolio growth.
- Partner closely with Finance, Credit Risk, Digital, Marketing, and Sales teams to analyze performance trends at both portfolio and segment levels, including product, vintage, channel, and client demographics.
- Develop data-driven insights and recommendations to inform product strategy, optimize client experiences, and improve business outcomes.
- Manage and synthesize competitive intelligence from external vendors such as Argus, Comperemedia, Experian, and other industry sources to benchmark performance, identify market opportunities, and inform strategic decision-making.
- Develop executive-level presentations and reporting for senior leadership forums, including CardCo and other key governance and strategy reviews.
Benefits
- access to paid time off
- resources and support to our employees
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
