Product Manager

American IT Systems•Miami, FL

5d•Onsite

About The Position

We are seeking a Product Manager to join our team in Miami, FL. This role requires 3 days onsite per week. The Product Manager will be responsible for gathering requirements from business leaders and users for travel application enhancements, upgrades, new releases, and the rollout of travel automation systems. You will build strong relationships with stakeholders, ensuring alignment with business goals, and manage the travel application development intake process through design, development, testing, and deployment.

Requirements

8 + Years of exp in Product Management
5 + Years of Exp in Sabre
15+ Years Sabre GDS experience required.
Sabre product and technical skills: PNR, Air Shopping, Air Pricing, NDC, BFM, Ticketing, Schedule Changes, CSL, SR360 graphical and Sabre Web Service API's.
Extensive experience in the travel industry, should include expertise in leisure, corporate and online travel practices.
Expert hands-on knowledge of all aspects of the travel reservation process.
Professional experiences as a Technical Product Manager/Business Analyst
Functional understanding of Sabre Web Service APIs.
Experience in creating and maintaining functional and technical documentation and standards in end-to-end product delivery.

Responsibilities

Meet with business leaders and users to gather requirements for the development of travel application enhancements, upgrades, new releases and rollout of travel automation systems.
Build strong relationships with stakeholders and ensure alignment with business goals.
Manage and prioritize with the business the travel application development intake process through design, development, testing and deployment.
Incorporate business and Sabre technical requirements to developer level user stories using Agile methodology and documenting into Jira stories and managing Sprints.
Define testing criteria, prepare and compile test cases, analyse results, validate systems and complete user documentation.
Perform end to end testing prior to delivery of software releases.
Work with the business users on testing and training activities and documentation.
Work closely with Air travel operation teams and developer teams to develop new features based on the strategic vision and business roadmaps.
Implement and test new Sabre technologies and APIs on behalf of the Air travel and Air business teams.
Serve as the conduit between developers and business groups.
Assist other TPO's with training and coaching as needed.
Contribute to the first-tier support of GDS support and administration.
Research and respond to support tickets and coordinate with Sabre support and account teams as necessary.
Serve as a back up to the Sabre Administration activities including: Managing 400+ Sabre users, Sabre Red 360 Installations, Sabre Profile Administration, Sabre API tracking and retirement updates and compliance to various IT Travel Teams.