Product Manager - Training & Learning Management Systems
Lab37•Pittsburgh, PA
•$165,000 - $195,000•Onsite
About The Position
Lab37 Robotics is seeking a Product Manager to own the company's training products and learning management system (LMS). This role is responsible for both the platform and the content that ensures kitchen staff, field-service technicians, and support teams can effectively and safely use Lab37 systems. The Product Manager will lead the product development lifecycle from discovery through launch and ongoing improvement.
Requirements
- Bachelor's degree or equivalent practical experience in a relevant field.
- 7+ years of relevant experience.
- 5+ years in product management.
- Experience owning an LMS, customer-education product, or similar learning technology.
- A record of shipping products for frontline or technical users and demonstrating measurable results.
- Experience leading content creation through technical writers, subject-matter experts, or other contributors.
- Strong product judgment and analytical ability.
- Ability to influence technical and operational teams without formal authority.
Nice To Haves
- MBA a plus.
Responsibilities
- Own the training and LMS roadmap, including setting product vision, priorities, and release plans.
- Develop recommendations for build-versus-buy decisions and platform integrations for training products.
- Author and maintain product artifacts such as PRDs, user stories, learner and administrator workflows, acceptance criteria, and success metrics.
- Lead user research and discovery to understand how frontline teams learn and work, translating insights into product and curriculum requirements.
- Own content creation and quality, guiding technical writers and other creators, and approving final materials for accuracy and effectiveness.
- Ensure training content stays aligned with product updates by partnering with other Product Managers (Robotics, Culinary, Fleet, Customer Support).
- Deliver the LMS end-to-end, from definition through pilot and rollout, working with engineering and operations to ensure a reliable learner experience.
- Define KPIs for success across user groups and measure learning's impact on proficiency and performance, using data and feedback to guide the roadmap.
Benefits
- Medical, dental, and vision insurance (multiple plans, incl. HSA options).
- Company-paid life and disability insurance (short- and long-term).
- Voluntary insurance: accident, critical illness, hospital indemnity.
- Optional supplemental life insurance for self, spouse, and children.
- Pet insurance discount.
- 401(k).
- Health Savings Account (HSA)
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Discretionary vacation days
- 8 paid holidays per year
- Paid sick time
- Paid Bereavement leave
- Paid Parental Leave
- Equity awards
- Annual performance-based bonus
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What This Job Offers
Job Type
Full-time
Career Level
Senior
