Product Manager - Tech Delivery

Bank of America•Charlotte, NC

3d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: This job is responsible for maximizing the value for one or more products. Key responsibilities include working with stakeholders to understand their needs, and with product owners or specialists to ensure they are aligning on priorities. Job expectations include ensuring delivery of products that meet client expectations, including features, security, availability, resiliency, timelines and costs. The Portfolio Lead – Technology Delivery is responsible for driving strategy, governance, and execution across a complex portfolio of Global Operations, Shared Services and Client Data Platform technology initiatives. This role partners closely with executive leadership to shape direction, optimize investments, and ensure delivery of critical transformation, resiliency, and risk programs. The ideal candidate brings strong portfolio management discipline, financial acumen, and the ability to operate effectively in a highly matrixed enterprise environment.

Requirements

10+ years of experience in technology delivery, portfolio management, or product management.
Proven experience managing large-scale portfolios ($25M+ budgets) in a complex, matrixed organization.
Strong executive communication skills with experience presenting to senior leadership.
Demonstrated expertise in financial management, forecasting, and variance control.
Experience leading cross-functional teams and influencing without direct authority.

Nice To Haves

Background in Global Operations, Shared Services, Data, Analytics, or Solution Architecture domains.
Experience with regulatory, risk, and compliance-driven initiatives.
Familiarity with enterprise tools such as JIRA, financial management systems, and intake/reporting platforms.
Experience driving process transformation and operational excellence initiatives.

Responsibilities

Generates the vision and roadmap for the program based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain
Communicates the program vision and roadmap to stakeholders, product owners and the teams
Oversees the budget(s) for one or more products by working closely with finance partners on both personnel and non-personnel expenses
Provides input into defining business capabilities and aligning them to products or creating new products to support them
Ensures product availability by partnering closely with demand and capacity teammates
Develops business cases for new products and additional features for existing products
Partners with the product owners and the teams to ensure that optimum value is obtained through technology and subject-matter expertise and understanding of the business and industry trends
Lead strategy and end-to-end execution of the Solution Architecture portfolio, ensuring alignment with regulatory, data transformation, resiliency, and strategic priorities
Drive portfolio delivery through prioritization, cross-functional coordination, and executive-level reporting to support informed decision-making
Serve as a trusted advisor to senior leadership, driving alignment across business and technology stakeholders
Lead governance and act as SPOC for key initiatives, ensuring adherence to risk, regulatory, and policy requirements
Oversee financial performance, forecasting, and portfolio planning to meet targets
Drive intake, prioritization, and issue resolution to ensure smooth portfolio execution
Lead and develop high-performing teams through coaching, mentorship, and strong talent management
Drive talent development and upskilling initiatives to support evolving business and technology priorities
Drive process optimization and continuous improvement across portfolio governance, intake, and reporting
Lead transformation efforts to modernize portfolio management practices, tools, and operational efficiency