Product Manager, Strategic ISV Solutions

Docusign • San Francisco, CA

2d • Hybrid

About The Position

As Product Manager - Strategic ISV Products, you will define and execute the strategy for Docusign's integrations with key strategic partners and Independent Software Vendors (ISVs). Your initial focus will be on delivering seamless Docusign Intelligent Agreement Management (IAM) integrations with the goal of building a scalable framework for expansion to other enterprise ecosystems. You will own the integration lifecycle, from discovery to adopted solution, ensuring Docusign IAM is a native extension of partner platforms for mutual customers. This is a highly cross-functional role, sitting at the intersection of product, engineering, marketing, business development, and the partner ecosystem. You will work closely with Senior Product Management and Business Development leaders, Prospects, Customers, Compliance, Security, Support while collaborating with User Experience, Engineering, IT, Marketing, Product and Program Management to help develop the roadmap, vision, definition, design and deliver the underlying platform systems and applications necessary to support continued system scale, a broadening product portfolio, the basis for new innovative product capabilities, and improve operational efficiencies related to these industries. Your objectives will be directly linked to business metrics such as revenue, customer satisfaction, and operational efficiency.
This position is an individual contributor role reporting to the Senior Director of Product Management.

Requirements

• 5+ years of product management experience in enterprise SaaS, platform, or integration-focused roles
• Experience identifying customer and partner problems, defining joint product strategy, and delivering complex, cross-functional solutions that achieve high adoption
• Experience working in an Agile development environment in a global/multi-geolocated setup
• Experience engaging in design discussions with engineering on topics like API design, data modeling, embedded components, and integration architecture

Nice To Haves

• An experienced influencer with the ability to collaborate well and drive alignment in a highly matrixed environment, especially with external partners and internal GTM teams
• A data-driven mindset with experience using analytics to inform product strategy, prioritization, and adoption
• Domain knowledge in building enterprise chat or workflow systems is highly desirable, but not required if balanced by strong platform and integration experience
• Excellent written and verbal communication skills, with the ability to articulate complex technical and business concepts to diverse audiences, including partners, customers, and executives
• Ability to multi-task and work independently or with minimal supervision

Responsibilities

• Support the definition and own the execution of technical product strategy for Docusign’s ISV integration platform
• Own the end-to-end product roadmap for specific Docusign-integrated products and experiences with market-leading Enterprise Chat and Workflow ISV partners, from initial concept and partner alignment to development, launch, and post-launch iteration
• Champion a data-driven culture, utilizing metrics such as adoption rates, feature usage, data synchronization success, and the impact on customer retention and expansion to measure success and identify new opportunities
• Provide drivership across multiple product and engineering teams, using your influence and deep market knowledge to ensure core Docusign platform roadmaps (e.g., APIs, Maestro, Navigator) account for the needs of our ISV partners and integration use cases
• Collaborate with Business Development, Partner Marketing, and Sales teams to build joint GTM plans, create field enablement content, and support our mutual customers with our partners
• Own timely, transparent communication to leadership on the progress of their charter, attainment of key metrics, and strategic roadmap

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed