Product Manager Specialist

Ford Motor • Dearborn, MI

1d • Hybrid

About The Position

The Ford Pro Tech Enablement Product Manager Specialist will support seamless onboarding, access, and day‑one productivity for technology team member team members by coordinating hardware, software, and system provisioning. This role serves as the front door for access and setup requests, partnering closely with hiring managers, IAM, infrastructure, and product teams to ensure timely, secure, and accurate enablement while continuously improving onboarding and offboarding processes. This Product Manager Specialist will be responsible for working with the Ford Pro Technology and Ford Pro Business for program support and coordination.

Requirements

• Associate’s degree or equivalent combination of relevant education and experience
• 2+ years of experience communicating product status, issues and risk to business and IT stakeholders to improve effective decision on strategic direction.
• 2+ years of experience with Lean Agile methodology, tools administration and using Jira
• 2+ years of experience with managing rosters using Adobe Illustrator
• 1+ years of experience using Power BI to create charts, office automated workflows, and creating workforce dashboard analytics

Nice To Haves

• Bachelor’s Degree
• Collaborative experience with other team members (Business and IT) to achieve PDO and program objectives.
• Experience working independently with customers; both internal and external
• Strong communication and collaboration skills.
• Passion for growing your skills, tackling interesting work and challenging problems; Be committed to lifelong design learning.
• Technical and problem-solving mindset.

Responsibilities

• Support hardware ordering, deployments
• Provide end user support and access management
• Manage Department communication, including Town Hall coordination
• Support user testing, interviews, and analysis
• Support to track, maintain, and manage product team members onboarding and offboarding
• Keep up to date on overall activities of the team, identifying problem areas and escalating issues / risk
• Produce communication material, including PowerPoint presentations, Slack and email messaging
• Coordinate the development of content for, and publication of, documentation to support the team’s agile development, including the CoP Manifesto and Process Enablement Model.
• Assist with management of the annual Pro Tech enterprise processes review to ensure compliance.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree