Product Manager Senior, Vice President - Secure Banking Profitability & Risk

JPMorgan Chase & Co.•New York, NY

About The Position

Join the Emerging Growth Segments team to lead the Consumer Banking strategy to optimize risk and profitability for Secure Banking – Chase’s simple, low-fee checking account for customers seeking a no-surprises banking solution. Situated within the Lower Mass segment, the team manages the Secure Banking deposit product end-to-end: shaping features and value proposition, promoting acquisition through marketing and field tactics, managing the P&L, and running core operations. As a Product Manger Senior, Vice President for Profitability & Risk, you will have the critical role of ensuring Secure Banking remains both competitive in market and inclusive for customers. Your day-to-day work will include partnering closely with Finance & Risk and directly affect the product P&L, driving improvements in profitability through thoughtful root cause analysis and data-driven decision-making. You will work in a startup-like culture and often wear multiple hats – pulling levers across strategy, innovation, analytics, and more to deliver our strategic objectives. As a member of the Emerging Growth Segments team, you will share our commitment to our cultural values: advocate for the customer, strive for excellence, cultivate trust, set clear expectations while holding yourself and others accountable, and commit to self-growth.

Requirements

5+ years of experience or equivalent expertise in product management or a relevant domain area
Strong business acumen with demonstrated understanding of P&L drivers and customer economics
Demonstrated success driving collaboration and delivering measurable business outcomes
Proven ability to balance strategic vision with practical execution, keeping customer needs at the forefront
Superior program management, problem-solving, and time management skills. Able to spot gaps/opportunities, perform well in a deadline-driven, fast-paced environment
Strong ability to translate complex data and insights into clear strategic direction and executive-level communication.
Strong storytelling and presentation skills; experience working with and influencing senior stakeholders
Energized to work in a fast-paced, startup-like environment

Nice To Haves

Passion for ensuring access to safe, affordable banking products for those who are underbanked or new to banking
Demonstrated prior experience working in a highly matrixed, complex organization

Responsibilities

Assess customer needs and risk profiles to inform product enhancements, marketing approaches, and feature availability
Leverage data insights to mitigate fraud losses while keeping customer experience and growth top of mind
Closely track key P&L and customer experience metrics; collaborate with Fraud/Risk to anticipate and address impacts of their tactics on product performance
Explore potential revenue-generating opportunities; support broader team priorities, such as delivering customer experience product fixes, handling core run-the-business projects, or driving select Lower Mass segment workstreams, as needed

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.

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