Product Manager, Personalization & Fulfillment

ABCorp NA Inc.•Boston, MA

8d•Onsite

About The Position

ABCorp is seeking a highly skilled and experienced Product Manager to drive the product strategy and roadmap for our secure payment products. The ideal candidate will possess a strong background in product management, excellent leadership abilities, and a proven track of shipping enterprise SaaS products. The ideal candidate will bring an intense customer focus, an ability to influence without authority, good product instincts, data-driven decision making and advanced problem solving using Artificial Intelligence and Machine Learning. As a leader for our Product and Engineering team, you will drive major impact at global scale – our products reach millions of people in their everyday lives across fintech, commercial, healthcare, and government industries worldwide. This is an in-person role with our team based in Boston, MA.

Requirements

Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related field.
2-4+ years of Product Management experience, including ownership of complex technical products in enterprise SaaS, payments, ecommerce, fintech, or adjacent industries.
Demonstrated success delivering customer-facing products from concept to launch to scale.
Strong ability to translate business needs and customer problems into actionable product requirements and roadmaps.
Experience leading cross-functional teams including engineering, user experience, manufacturing/operations, program management, sales, and marketing.
Familiarity with payments, card issuance, authentication, identity, or secure manufacturing technologies.
Excellent communication and stakeholder-management skills, with the ability to influence without authority.
Strong analytical and data-driven decision-making ability.
Comfort working in a fast-paced, evolving environment with multiple concurrent priorities.
Ability to work onsite in Boston, MA.

Responsibilities

Lead the end-to-end product lifecycle for secure payment card solutions and enterprise SaaS products – from vision and strategy through delivery, launch, and ongoing optimization.
Translate customer needs, market trends, and industry shifts into product requirements, roadmaps, and business cases for product investment.
Drive cross-functional collaboration with Engineering, Manufacturing, Program Management, Sales and Operations to bring new capabilities to market.
Own customer discovery, leveraging customer insights, data, and real-world adoption and usage metrics to prioritize features that deliver measurable customer and business impact.
Define and evolve product strategy across payments, secure access, and card manufacturing technologies.
Serve as the subject-matter expert and evangelist for your products – articulating product vision, differentiation, and capabilities to customers, stakeholders, and partners.
Collaborate with UX to design scalable, intuitive features, and with global engineering teams to ensure they are technically feasible and built to a high standard.
Own the product backlog, sprint planning, and sprint demo and release communication for your product areas.
Ensure product decisions are grounded in data, compliance requirements, and operational feasibility across a multi-site, high-security manufacturing footprint.
Champion continuous improvement across global engineering and operations – identify and drive opportunities to implement customer self-service, simplify workflows, automate processes, and elevate the user experience for both customers and internal teams.
Drive innovation through the launch of capabilities using Artificial Intelligence, Machine Learning, and market leading tools and technologies.