Product Manager, New Product Development

Pharma Logistics•Libertyville, IL

1d•$125,000 - $140,000•Hybrid

About The Position

The Product Manager, New Product Development leads the discovery, validation and launch of new products and services for our customers, including hospitals and health systems, retail and independent pharmacies, closed door pharmacies and government healthcare facilities across the United States. Reporting to the Head of Product Management, you will own the front end of our product lifecycle. You will listen to customers, size markets, build business cases, write product requirements, and take new offerings through pilot and launch, then hand them to the Product Portfolio Manager to run in market. This is a business role focused on customers, markets and commercial results. It does not involve software development, coding or managing technical teams. It is a hands-on individual contributor role with executive visibility and room to grow within the Product Management team. It suits someone who wants to build new products rather than maintain existing ones.

Requirements

Bachelor's degree in business, economics, finance, healthcare administration or a related field, or equivalent experience (MBA preferred)
5+ years in business-focused product management, new product development, product strategy or other commercial roles, preferably within healthcare, pharmacy or other B2B environments
Proven success taking new B2B products or services from concept through launch
Experience conducting customer research for new products and translating findings into product requirements and PRDs
Strong analytical skills, including the ability to size markets, evaluate customer and operational data, and build decision-ready business cases financial models for new products
Strategic thinking and sound commercial judgment, and the ability to present and defend recommendations to executive leadership
Ability to lead cross-functional teams without formal authority
Clear, concise written communication

Nice To Haves

Pharmaceutical distribution, reverse distribution, PBM, pharmacy, or healthcare supply chain experience
Experience leading, mentoring or developing product managers or analysts
Pricing and packaging experience, including willingness-to-pay research
Experience evaluating and managing business partnerships
Familiarity with regulated environments, including DEA and state board of pharmacy requirements
Pragmatic Institute or similar product management certification

Responsibilities

Identify and evaluate new product opportunities based on customer needs, market research and business fit
Gather customer input on new product concepts through customer advisory boards, focus groups, interviews and surveys, and coordinate with the teams responsible for broader customer feedback programs
Conduct market research and competitive analysis, including market sizing, competitor offerings and pricing, and emerging industry trends
Develop business cases for new products covering market size, customer value, pricing, financial projections, required investment and risks, in partnership with Finance
Evaluate delivery options for new offerings, including internal development and partnerships
Present new product recommendations to the Head of Product Management and executive leadership, and secure approval at each stage of the product development process
Write product requirements documents (PRDs) that translate customer and business needs into clear requirements for the teams that build and deliver new products
Recommend launch pricing and packaging based on customer value and willingness-to-pay research, and present pricing recommendations to the monthly governance committee
Design and run customer pilots and minimum viable products to validate demand, pricing and delivery before full launch
Work with Compliance from the concept stage so that new offerings meet Pharma Logistics' standards for quality, regulatory compliance and service excellence
Develop go-to-market plans with Sales and Marketing, including positioning, value propositions, sales enablement and launch readiness
Define success metrics for each new product and report results against the business case until handoff to the Product Portfolio Manager
Hand launched products to the Product Portfolio Manager with documented pricing assumptions, KPIs and business case targets
Contribute to the product roadmap and product lifecycle model maintained by the Head of Product Management
Build the product, market and financial skills needed to take on broader product leadership responsibilities over time