Product Manager, Multi-Family & CRE

EyeQ Monitoring•Atlanta, GA

26d

About The Position

EyeQ Monitoring is a fast-growing leader in AI-driven remote video monitoring, delivering real-time security, operational intelligence, and business visibility across industries like automotive, multifamily, commercial real estate, construction, and retail. Our solutions combine live monitoring, IoT-enabled camera technology, intelligent deterrence, and investigative support to help customers protect their properties, reduce risk, and make smarter business decisions. As we continue to grow, we are looking for team members who are excited to help build scalable, thoughtful, and customer-focused solutions that make a real impact. The Product Manager owns the Multi-Family & Commercial Real Estate vertical at EyeQ Monitoring — including retail stores and shopping centers. This person is responsible for the product strategy, roadmap, and execution for IoT and camera-based solutions serving these customers, including how Virtual Guard, License Plate Management, Forensics, and Case Management are configured, packaged, and extended for vertical-specific needs. They are the voice of the Multi-Family/CRE customer inside EyeQ and the owner of the vertical's product P&L narrative.

Requirements

Bachelor's degree in Business, Engineering, Computer Science, or related field, or equivalent professional experience
3–5 years of product management experience
Experience owning a product area or vertical from strategy through launch
Strong experience writing PRDs, product specifications, and roadmap documentation
Ability to translate customer feedback into actionable product priorities
Experience partnering closely with Engineering teams throughout the product lifecycle
Strong written and verbal communication skills
Authorized to work in the United States without sponsorship

Nice To Haves

Physical security, remote monitoring, PropTech, IoT, or video surveillance products
Multi-Family, Commercial Real Estate, retail, or shopping center operations
Hardware and software product ecosystems
Agile product development methodologies
Formal product management training or certifications (Pragmatic, SVPG, or similar)

Responsibilities

Own the product roadmap for the Multi-Family & Commercial Real Estate vertical
Define and prioritize product investments based on customer needs and business goals
Drive product strategy across Virtual Guard, License Plate Management, Forensics, Case Management, and future vertical-specific capabilities
Balance customer needs, technical feasibility, and business impact when making roadmap decisions
Build strong relationships with Multi-Family, CRE, retail, and shopping center customers
Conduct customer interviews and field visits to understand operational workflows and pain points
Gather customer feedback and translate insights into prioritized product initiatives
Represent the voice of the customer throughout the product development lifecycle
Partner closely with Engineering and IoT teams to deliver high-quality product enhancements
Write clear Product Requirements Documents (PRDs), user stories, and acceptance criteria
Participate in sprint planning, prioritization, and feature validation
Ensure successful delivery of roadmap commitments
Collaborate with Product Marketing on product positioning, messaging, launches, and demos
Partner with Sales and Customer Success on pricing, packaging, rollout strategies, and customer adoption
Communicate roadmap priorities and product updates across the organization
Represent EyeQ at customer meetings, advisory boards, and industry events
Define and measure product success through adoption, retention, expansion, customer satisfaction, and competitive performance
Conduct competitive analysis to identify market opportunities and product differentiation
Continuously refine strategy based on customer feedback, market trends, and business performance