Product Manager Model N, Pricing & Customer Engagement

Astellas Pharma • Northbrook, IL

5d • Hybrid

About The Position

As the Product Manager, ModelN, Digital Engagement Platforms, you will be a crucial player in driving our digital initiatives forward in our agile organization. Our Agile operating model consists of two components – Digital Capability and Digital Execution. Digital Execution are about aligning multiple missions around business goals and facilitating collaboration on a larger scale. Digital Capability, on the other hand, focus on the growth and development of individuals within a specific expertise area. This dual structure enables us to scale agile practices efficiently while maintaining a focus on both product development and individual skill enhancement.
Lead end-to-end ownership of the Model N ecosystem supporting commercial, government pricing, and managed care operations
Act as the primary liaison between business stakeholders (Market Access, Finance, Compliance) and IT for Model N and Gross to Net (GTN) related initiatives
Drive system strategy, governance, and continuous improvement aligned with revenue management objectives
Ensure compliance with regulatory requirements including those from the Centers for Medicare and Medicaid Services (CMS)
Support enterprise-wide processes across pricing, contracting, rebates, and payment validation

Requirements

• Bachelor’s degree in information Systems, Computer Science, or related field
• 5+ years of experience in revenue management systems, IT business systems, or commercial operations
• Hands-on experience with Model N including SaaS upgrades, implementations, and configuration/code enhancements
• Proven experience leading upgrade cycles, regression testing, and production releases
• Strong knowledge of pharmaceutical pricing, contracting, rebates, and Market Access operations
• Understanding of government pricing regulations including AMP, Best Price, Medicaid, and 340B
• Experience with discount reallocation and GTN processes
• Strong experience in release management, incident management, and change management processes

Nice To Haves

• IBM InfoSphere DataStage
• Informatica PowerCenter
• Control-M scheduling

Responsibilities

• Own and manage all Model N modules including Master Data, Pricing, Contract Management, Sales, Chargebacks, Rebates, Government Pricing, and Medicaid Rebates.
• Lead Model N SaaS upgrade cycles end-to-end including impact analysis, regression testing, defect resolution, and business validation
• Manage internal system enhancements and code/configuration changes to meet evolving business and regulatory requirements
• Lead system lifecycle activities including requirements gathering, configuration, UAT, deployment, and production support
• Manage release management including planning, scheduling, deployment, and post-release validation
• Oversee incident and problem management with root cause analysis and timely resolution
• Handle change requests including intake, prioritization, impact assessment, and delivery coordination
• Oversee Government Pricing processes including AMP, ASP, Best Price, Non-FAMP, IRA price types, and regulatory submissions
• Ensure compliance with Medicaid Drug Rebate Program, 340B, and Federal Supply Schedule requirements
• Manage Medicaid rebate processing and Managed Care Organization claims processing
• Support rebate invoicing, dispute resolution, and state-level Medicaid compliance activities
• Own and optimize Validata processes for managed care payment validation and reconciliation
• Analyze and resolve underpayments, overpayments, and claim discrepancies across payer channels
• Lead discount reallocation processes ensuring accurate allocation across commercial and government channels
• Partner with Finance to ensure alignment with GTN calculations and revenue recognition
• Establish, enforce, and continuously improve data governance policies, standards, and controls
• Support internal and external audits including SOX compliance, documentation, and evidence management
• Ensure audit readiness across pricing, rebate, and government reporting processes
• Develop KPIs, dashboards, and reporting for pricing, rebates, and compliance metrics
• Design and manage data warehouse integrations to support Model N reporting and analytics
• Build and oversee ETL pipelines using IBM InfoSphere DataStage, Informatica PowerCenter, and Control-M scheduling

Benefits

• Medical, Dental and Vision Insurance
• Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shutdown
• 401(k) match and annual company contribution
• Company paid life insurance
• Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions
• Long Term Incentive Plan for eligible positions
• Company fleet vehicle for eligible positions
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level