Product Manager, Member Experiece

US Fitness Holdings • McLean, VA

10d

About The Position

We're hiring a Product Manager to own the digital experience for our members, focusing on our mobile app and other member-facing technologies. You'll drive the roadmap, dig into what members need, and work closely with our dev team to ship features that make their experience better.
This is an opportunity to shape the digital experience for one of the fastest-growing health club companies in the industry. You'll have a direct impact on how members interact with our app and technology, working at the intersection of product, fitness, and member experience as we continue to grow through new club development and acquisitions. If you're passionate about building great products, solving member pain points, and creating exceptional digital experiences, we'd love to hear from you.

Requirements

• 5+ years of product management experience, ideally with consumer apps
• Strong track record of managing roadmaps, writing requirements, and collaborating with development teams
• Comfort running user research to back up product decisions
• Great communication skills, you'll bounce between technical and non-technical folks
• Passion for fitness, wellness, or member-centric experiences
• Experience managing vendor relationships

Nice To Haves

• UX/UI experience
• A/B Testing experience
• Technical know-how, able to understand APIs and basic architectural structure

Responsibilities

• Own and prioritize the product roadmap and backlog
• Gather requirements from members, staff, and internal stakeholders
• Partner with engineering and design to scope and ship features
• Create Product Requirements Documents and corresponding user stories
• Run user research and testing to validate what we build
• Track success metrics and let data guide decisions
• Operate as scrum master for the product team

Benefits

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Medical, dental, vision, life insurance, 401(k), and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed