Canada- Product Manager (Integrated Care)

PointClickCare • Mississauga, ON

4d • Remote

About The Position

At PointClickCare, we’re redefining how senior living providers deliver care, and we’re looking for a Product Manager ready to lead that transformation. In this role, you’ll own critical workflows—such as census data—that sit at the heart of the resident experience. Your focus will be on shaping how data flows, decisions are made, and care is delivered. You’ll drive end-to-end product outcomes by partnering closely with engineering and cross-functional teams to bring high-impact solutions to life.
You’re comfortable engaging directly with customers, collaborating across teams to solve meaningful problems, and bringing a natural curiosity and growth mindset to continuously improve outcomes and maximize value. This role is ideal for someone who thrives at the intersection of strategy and execution—someone who can translate complexity into clarity, turn insight into action, and consistently deliver meaningful value for customers.

Requirements

• Bachelor’s degree in business, computer science, or a healthcare-related field of study.
• 3+ years of experience in a Product management function
• Strong written and oral communication skills with internal and external stakeholders
• Excellent analytical and organizational skills and task management
• Demonstrated ability to manage products, innovation, and a general curiosity and drive for building great products.
• Previous work Experience with Large Data foundations and Census work (Planning, collecting and processing population data, Address verification, preferred not required)

Nice To Haves

• Proven track record working with Technical Delivery and Engineering teams
• Strong understanding of Data foundation and regulatory functions that come from working with PHI

Responsibilities

• Own product strategy, roadmap, and execution for your portion of the Senior Living products.
• Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user.
• Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
• Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities.
• Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders on how to improve.
• Identify, communicate, and bring the right people together to manage risks timely and effectively.
• Manage products through the full development lifecycle, from discovery and strategy through delivery and iteration.

Benefits

• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level