Product Manager III

CSI•Paducah, KY

About The Position

The Commercial Product Manager defines and executes product strategy for digital banking solutions tailored to specialized commercial segments, including title companies, homeowners’ associations (HOAs), commercial real estate firms, franchise operators, property managers, and athlete/artist management groups. This role combines deep market insight with strong product execution to deliver differentiated solutions that drive growth for financial institutions and their commercial clients.

Requirements

6+ years of product management experience in digital banking, fintech, or commercial banking
Strong knowledge of commercial banking workflows, including payments (ACH, RTP, wires) and treasury services
Proven ability to define strategy and deliver customer-centric solutions
Strong analytical, communication, and stakeholder management skills
Experience working in Agile environments
Bachelor’s degree or equivalent experience required
Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.

Nice To Haves

Experience with niche commercial segments (e.g., property management, title/escrow, franchise) preferred
Pragmatic Certified Level II (or higher) preferred

Responsibilities

Develop expertise across niche commercial segments and their unique banking, payments, and operational needs
Conduct market research, client discovery, and competitive analysis to identify opportunities
Monitor trends in commercial banking, including real-time payments, embedded finance, and automation
Define and manage product strategy aligned to commercial segment needs and business goals
Translate insights into product requirements and prioritized roadmaps
Partner with Product Line Leadership to develop business cases and assess ROI
Collaborate with Product, Engineering, and Architecture teams to deliver roadmap initiatives
Drive capabilities such as payments (ACH, RTP, wires), user entitlements, account structures, and integrations
Validate product direction through customer feedback and performance metrics
Partner with Product Marketing to define positioning, messaging, and segment-specific value propositions
Support sales enablement through demos, training, and collateral
Contribute to pricing and packaging strategies to meet revenue and profitability targets
Define success metrics and measure product performance (adoption, revenue, customer satisfaction)
Manage the full product lifecycle from concept through launch and optimization
Collaborate cross-functionally across Product, Engineering, Marketing, Sales, and Customer Success
Mentor Product Managers and Analysts
Represent the organization as a subject matter expert in commercial digital banking