Product Manager III, Order Management Systems

ACV • Toronto, ON

36d • CA$100,000 - CA$126,000

About The Position

ACV is seeking a Product Manager to lead their Order Management Systems (OMS) platform. This role focuses on ensuring the accurate and reliable flow of orders from capture to financial settlement, while also supporting the internal tools and event streams critical to the business. The Product Manager will be responsible for the integrity, completeness, and timeliness of order and financial data, impacting revenue recognition, operational scalability, and data confidence across the platform. This position is key to building a robust transactional backbone for the company, enabling accurate decision-making and supporting business growth.

Requirements

• 4+ years industry (Auto-tech) / Product Management experience, ideally including time on a platform, financial systems, or order management product area.
• Experience owning order management, financial settlement, or transactional platform product areas, including ERP integration (NetSuite a strong plus), event-driven architectures, and internal operations tooling.
• Strong understanding of transactional system hygiene, including idempotency, reconciliation, event delivery semantics, data lineage, and processes for maintaining trusted financial and operational data flows.
• Demonstrated success in implementing automation or system improvements that reduce manual ops effort, accelerate financial close, or improve event reliability.
• Proven track record of leading the end-to-end delivery of complex, technical platform products, driving measurable business impact for internal customers.
• Ability to drive product strategy by translating complex transactional and financial flows into actionable insights, requiring proficiency in SQL, structured rollout and validation design, and understanding of platform metrics architecture.
• Experience working cross-functionally with engineering teams and non-engineering internal customers such as Finance and Operations.
• Agile experience and release planning prioritization skills.
• Presentation skills - Ability to simplify complex transactional systems and financial flows for non-technical stakeholders.
• Mentoring and coaching skills.
• Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Finance, Information Systems, or similar).

Nice To Haves

• Advanced degrees are a plus.

Responsibilities

• Own the OMS platform end to end, including the financial aggregation layer feeding NetSuite settlement and accounting, internal order management tools, and event producers for downstream teams.
• Act as the connective tissue between Engineering, Finance, Internal Operations, and downstream product teams.
• Partner with engineering and Finance to define settlement, reconciliation, and revenue recognition flows.
• Partner with engineering to define event schemas, delivery guarantees, and integration contracts.
• Define and own platform SLAs for order throughput, event delivery latency, settlement accuracy, and reconciliation completeness.
• Employ a hypothesis-driven approach to internal ops tooling investments.
• Ensure data quality and reliability across the transactional layer, including idempotency, reconciliation, event replay, and recovery.
• Translate complex transactional flows into actionable insights for product prioritization.
• Improve operational throughput and reduce manual work for ops teammates.
• Guide product strategy by evaluating trade-offs between system complexity, time-to-market, and risk.
• Define and own a 6–12 month roadmap across Order Management, ERP/Settlement integration, and Event Orchestration.
• Articulate and advocate for platform strategy, roadmap, and business outcomes to executive leadership.

Benefits

• Company Sponsored (paid) Healthcare, Dental, Vision, Life/AD&D, Short-Term and Long-Term Disability.
• Comprehensive additional optional benefits such Critical Illness and Supplemental Life/AD&D.
• All insurance benefits go into effect on your date of hire.
• Generous Parental Leave Top-Up Pay and Vacation Programs.
• Employee Stock Purchase Program with additional opportunities to earn stock in the company.
• Retirement planning through the Company’s RRSP.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior