Order Management

Samsung•Plano, TX

1d•Onsite

About The Position

This role focuses on managing order processing, allocation, and delivery coordination in Plano, Texas. The role will ensure alignment between customer orders, supply chain planning, and logistics to meet delivery timelines and customer expectations. Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.

Requirements

Bachelor's degree in business, operations management, supply chain, or a related field.
2-4 years of experience in supply chain management or order processing.
Strong organizational and problem-solving skills.
Ability to work independently and deliver solutions.

Nice To Haves

Experience in demand planning or inventory allocation.
Familiarity with SAP ERP or similar business systems.
Advanced proficiency in Microsoft Excel (pivot tables, v-lookups, formulas).

Responsibilities

Manage customer sales orders and confirmations.
Align orders with supply and demand plans.
Coordinate with packaging centers and logistics teams for manufacturing and supply planning.
Ensure on-time delivery to customer ship-to locations.
Monitor and report on late deliveries, inventory shortages, and compliance charges.