Product Manager III, Capital

ACV•Buffalo, NY

About The Position

This role is responsible for developing the vision and strategy for a product, creating roadmaps, conducting competitive analysis, and defining product lifecycles. The position involves identifying and recommending automated business system solutions and leveraging AI to optimize product delivery. The Product Manager will drive the end-to-end development and launch of new financing products, features, and integrations, taking ownership of the loan origination lifecycle. This includes implementing technology solutions to streamline processes, leading the strategy for a dealer self-service platform, and supporting business with audit documentation and compliance. The role requires creating functional user stories, collaborating with cross-functional teams, managing project timelines, and communicating risks. Additionally, the Product Manager will conduct customer and stakeholder demos, contribute to discussions with leadership, participate in agile ceremonies, and partner with legal, audit, and security teams. The position also involves identifying and analyzing KPIs, gathering dealer feedback, conducting user research, and developing release marketing.

Requirements

3-5 years’ experience in banking, lending, financial services, or auto industry
3-5 years’ experience supporting product development
Strong verbal and written communication skills
Excellent analytical skills
Ability to work in excel proficiently
Ability to document requirements and business processes
Experience manually testing complex features

Nice To Haves

Experience with loan management systems is preferred
Basic proficiency in SQL query writing is preferred

Responsibilities

Develop vision for your product
Creation of 6-month roadmap for your product
Create and maintain competitive analysis for your product
Inform prioritization framework for your product
Define product lifecycle for your product
Identify and recommend potential automated business system solutions and prioritize enhancements
Define strategies for leveraging AI to optimize product delivery cycles, quantify success metrics, and drive continuous performance improvement
Drive the end-to-end development and launch of new financing products, features, and integrations, from concept definition to market introduction
Take ownership of the loan origination lifecycle, identifying bottlenecks and opportunities for automation and optimization
Implement technology solutions that streamline application processing, underwriting, document management, and funding to enhance speed and accuracy
Lead the strategy, roadmap, and execution for ACV Capital's dealer self-service platform, ensuring a best-in-class user experience
Support the business with audit documentation and compliance ensuring controls are implemented and executed in critical areas
Create functional user stories and acceptance criteria
Collaborate with design, analysts and engineering to plan development schedule
Demonstrate accountability with project timelines and manage project expectations by clearly documenting risks, and communicating delays as urgently reasonable
Conduct customer & stakeholder demos
Creation and presentation of plans and impacts
Contribute to discussions with technology and executive leadership to inform, gain consensus and problem solve
Participate in agile ceremonies
Stay abreast of system product releases, assessing risk and escalating appropriately
Partner with legal, internal audit, and security to ensure the tools and processes being built meet the needs of audit and regulatory requirements
Identify, analyze, and develop strategies to improve core KPIs supporting the floor plan business
Gather dealer feedback, conduct user research, and analyze data to continuously improve the self-service journey and anticipate future needs
Develop release marketing